Professional Summary
Overview
Work History
Education
Skills
Timeline

Michael Hanley

SJL
Philadelphia,PA
25
years of professional experience

Dynamic professional with extensive experience in warehouse management and operational processes. Skilled in mentoring staff and resolving conflicts, contributing to improved team performance and customer satisfaction. Seeking to leverage expertise to drive operational excellence and enhance service quality.

Work History

Warehouse Manager

14 Years 9 Months
SJL | 01.2011 - 10.2025
  • Oversaw daily warehouse operations, ensuring efficient workflow and optimal inventory management.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Implemented safety protocols, reducing workplace accidents and enhancing employee compliance.
  • Trained and mentored staff on operational processes, improving team performance and knowledge retention.

Sales Executive

4 Years 8 Months
Waserman International | 05.2006 - 01.2011
  • Developed targeted sales strategies based on market analysis and client feedback.
  • Participated in industry trade shows to represent company and generate valuable leads for future business growth.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Mentored junior staff on effective sales techniques and product knowledge, fostering team development.

Store Supervisor

5 Years 5 Months
Linen Factory Outlet | 12.2000 - 05.2006
  • Supervised daily store operations, ensuring optimal staff performance and customer satisfaction.
  • Trained and mentored new employees on company policies and sales techniques.
  • Developed staff schedules to optimize coverage during peak shopping hours.
  • Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.

Education

High School Diploma

Archbishop Ryan High School | Philadelphia, PA

Skills

Warehouse operations
Inventory and stocking
Logistics management
Forklift operations
Team leadership
Conflict resolution

Timeline

Warehouse Manager

SJL
01.2011 - 10.2025Read More

Sales Executive

Waserman International
05.2006 - 01.2011Read More

Store Supervisor

Linen Factory Outlet
12.2000 - 05.2006Read More

Archbishop Ryan High School

High School Diploma
Read More
Michael Hanley