Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Hardaway II

Sacramento,CA

Summary

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service, and multitasking skills, with an observant nature and a strong safety focus. Valid license and clean driving history.

Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Sharp security guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in security procedures and surveillance. Carries out instructions effectively.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Driver

Amazon flex
Sacramento, CA
03.2024 - 01.2025
  • Assisted with loading and unloading of irregularly shaped or oversized packages manually.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Logged deliveries, drop-off times and special conditions in company system.
  • Adhered to traffic laws and regulations to prevent accidents.

Driver

Uber
Sacramento, CA
01.2020 - 07.2023
  • Achieved consistently high customer scores due to exceptional service.
  • Maintained high ratings from passengers for cleanliness, safety, and customer service.
  • Adapted to varying traffic conditions and rerouted to maintain timely service.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Checked condition of vehicle's tires, brakes or safety equipment to verify working order.

Driver, Customer Representative

Rent A Center Warehouse & Retail Store
Sacramento, CA
01.2018 - 11.2020
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Delivered packages to customers in a timely and efficient manner.
  • Managed time effectively to meet tight delivery deadlines.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Collect payments from customers at time of delivery if necessary; enter data into computer system upon completion of each delivery.

Security Officer

Airborne Security
Sacramento, CA
02.2013 - 12.2017
  • Monitored security systems for suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained high levels of alertness throughout shifts.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Package Handler

Fed Ex Ground
Sacramento, CA
03.2012 - 05.2013
  • Managed time efficiently to meet or exceed productivity targets.
  • Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
  • Assisted with loading and unloading of irregularly shaped or oversized packages manually.
  • Collaborated with team members to improve workflow and increase productivity.
  • Secured items in truck by strapping over protective padding.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.

Cashier, Stocker

Dollar Tree Distribution Center
Sacramento, CA
04.2009 - 10.2011
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Counted and balanced cashier drawers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Stocked shelves with merchandise when needed.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

High School Diploma -

William Daylor High School
Sacramento, CA
06-2009

Skills

  • Fast learner
  • Team player
  • Critical thinker
  • Organized
  • Observant
  • Leadership
  • Reliable
  • Problem solving

Certification

  • Certificate of Achievement for 40 hours Phase 1, 2, 3 for Security Training.

Timeline

Driver

Amazon flex
03.2024 - 01.2025

Driver

Uber
01.2020 - 07.2023

Driver, Customer Representative

Rent A Center Warehouse & Retail Store
01.2018 - 11.2020

Security Officer

Airborne Security
02.2013 - 12.2017

Package Handler

Fed Ex Ground
03.2012 - 05.2013

Cashier, Stocker

Dollar Tree Distribution Center
04.2009 - 10.2011

High School Diploma -

William Daylor High School
Michael Hardaway II