Summary
Overview
Work History
Skills
Locations
Timeline
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MICHAEL HARDNETT

El Cerrito

Summary

Dynamic Warehouse Team Leader at Torani with proven expertise in inventory control and logistics. Spearheaded KPI initiatives, enhancing operational efficiency and streamlining processes. Skilled in forklift operation and client service excellence, I foster collaboration and ensure timely order fulfillment, driving team success and exceeding performance goals.

Overview

20
20
years of professional experience

Work History

Warehouse Team Leader

Torani
San Leandro
05.2023 - Current
  • Spearheaded morning KPI initiatives, achieving significant operational efficiency improvements.
  • Managed inventory across multiple locations based on demand forecasts.
  • Streamlined paperwork processes for raw and finished goods in finance operations.
  • Allocated orders for distribution center to ensure timely request fulfillment.
  • Developed OPL to enhance data management and improve team collaboration.
  • Revised TOPs with QA team to boost overall operational efficiency.
  • Conducted Tiger Team interviews

Warehouse Team Member Shipping/Receiving

Torani
San Leandro
05.2020 - Current
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Alternating product in inventory by observing first-in and first-out FIFO
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Coordinates efficient shipping and receiving of trucks each day with fellow team members

Warehouse Temp

Torani
San Leandro
03.2020 - 05.2020
  • Inspecting incoming and outgoing shipments to verify accuracy and prevent errors
  • Transfer inventory to and from target destinations using forklifts and other transportation vehicles
  • Inspect work areas for cleanliness and obstacles and remove cartons and boxes to keep work areas organized and hazard-free
  • Adhere to company safety and quality standards
  • Prepare orders for shipment by systematically picking, packing and labeling merchandise
  • Support all other aspects of the business as needed

Cafe Manager/Event Coordinator

Randall Museum
San Francisco
06.2018 - 03.2020
  • Ensure exceptional guest experience through attentive service
  • Handle business administration functions such as payroll, cash register counting and supply ordering
  • Keep cafe in full compliance with health code standards and achieved consistent audit scores above 96
  • Responsible for processing customer payments and validating accuracy of orders
  • Supervise onsite team, including caterers, audio-visual technicians, and facility management team
  • Manage administrative logistics of events, including contract signing, and fee collection.

Barista Shift Manager

Brain Wash Cafe
San Francisco
01.2005 - 01.2017
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews
  • Restocked display cases with attractive arrangements for current promotions
  • Pleasantly interacted with customers during bustling periods to promote fun, positive environment
  • Handled numerous calls per day to address customer inquiries and concerns
  • Maintained excellent attendance record, consistently arriving to work on time
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy

Skills

  • Client service excellence
  • Forklift operation skills
  • Handling delicate items
  • Inventory control
  • Microsoft Office expertise
  • Logistics for shipping and receiving
  • Warehouse management

Locations

  • El Canto, El Canto, CA, 94153
  • El Cerrito, El Cerrito, CA, 94530

Timeline

Warehouse Team Leader

Torani
05.2023 - Current

Warehouse Team Member Shipping/Receiving

Torani
05.2020 - Current

Warehouse Temp

Torani
03.2020 - 05.2020

Cafe Manager/Event Coordinator

Randall Museum
06.2018 - 03.2020

Barista Shift Manager

Brain Wash Cafe
01.2005 - 01.2017

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MICHAEL HARDNETT