Michael Harrell

Operating company vehicles such as bucket trucks, service vehicles under 26000 lbs. Trimming right of way’s for Duke Energy in SC & NC.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
• Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
• Performed routine lubricating, fueling and cleaning loaders.
• Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.
• Properly operated loader by starting engine, shifting gears and pressing pedals and levers.
• Assisted in training new team members on proper loader operation procedures, ensuring consistent quality standards across the workforce.

• Conducted regular performance evaluations for team members, offering constructive feedback to encourage professional growth.
• Monitored driver performance metrics, providing targeted feedback to support continuous improvement initiatives.
• Promoted a culture of safety within the team by enforcing strict adherence to company policies and industry regulations during all deliveries.

Mentored new drivers, providing comprehensive training on company procedures and best practices.

• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Verified accuracy of all deliveries against order forms.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
• Inspected load security and checked for damages.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.