Michael Harris
Chandler,Arizona
Summary
Pragmatic professional with solid experience in hospitality leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
37
37
years of professional experience
Work History
Executive Vice President/Partner
Ledgestone Hospitality
Chanhassen, MN
05.2009 - Current
- Responsible for over $250 million of commercial real estate in the hospitality sector.
- Achieved company growth by providing results while fostering collaboration across the hospitality industry.
- Developed strong relationships with key industry partners, resulting in mutually beneficial business opportunities. Assisted hoteliers with CMBS and conventional loan workouts.
- Implemented cost-saving measures through careful financial analysis and budget management, positively impacting overall profitability.
- Drive strategies to attract top-tier candidates, building a high-performing team capable of achieving company and stakeholder objectives.
- Implemented cutting-edge technology solutions to streamline workflow processes, enhance internal communication channels, and support data-driven decision-making capabilities across teams.
President/Chief Executive Officer
Lodging Consultants
Omaha, NE
02.1993 - 01.2010
- Led successful acquisitions of federal government lodging contracts for several of the largest U.S. hotel management/ownership firms.
- Delivered in excess of $75 million in contract business to leading hospitality clients.
- Championed Western Management Development Center in Aurora, Co providing senior level federal managers alternative to Federal Executive Institute or EMDC.
- Built state of the art training center for U.S. Office of Personnel Management training up to 100 senior federal executives daily for 20+ years surviving several administrations.
Senior Area Manager
Northcott Dba Three Rivers Hospitality, LLC
Chanhassen, MN
06.1997 - 05.2009
- Provided oversight for hotels in newly developed regions in the western half of the United States. Chaired eCRM initiative for national hotel brand.
- Streamlined operational processes for efficiency and cost savings. Delivered brand leading EBITDA.
- Developed and executed strategic plans to exceed regional sales targets.
- Established strong relationships with key clients, driving customer satisfaction, franchisee retention and growth.
- Mentored junior managers, enhancing their leadership ensuring award-winning GSS performance.
President
Harris Hotels
Grand Island, NE
01.1987 - 02.1993
- Owner/Operator of three hotels in Iowa, Missouri and Nebraska.
- Owned and managed 104, 169 and 170 unit hotels, two full service and one limited service hotel.
- Learned all hospitality responsibility metrics ranging from financial, employee engagement to importance of and relationship between condition and guest satisfaction.
- Maintained P&L and shouldered corporate fiscal responsibility.
Skills
- Operations Oversight
- Process Improvements
- Customer Relationship Management
- Leadership Development
- Revenue Generation
- Training and Development
- Stakeholder Engagement
- Guest Satisfaction Results
- Profit and Loss Management
- Underwriting Services for national hotel lenders
Accomplishments
- Designed and awarded the Western Management Development Center on behalf of the U.S. Office of Personnel Management.
- Spearheaded development of the Paso Robles Business Improvement District in California's renowned wine country.
- Board Member Visit Santa Cruz.
- Began hospitality career with early ownership of 3 hotels by 22 years of age.
- Chaired Committee to create eCRM platform for national hotel brand which culminated in revamp of entire digital marketing presence including website, eCRM, Loyalty Rewards Program, etc.
Timeline
Executive Vice President/Partner
Ledgestone Hospitality
05.2009 - Current
Senior Area Manager
Northcott Dba Three Rivers Hospitality, LLC
06.1997 - 05.2009
President/Chief Executive Officer
Lodging Consultants
02.1993 - 01.2010
President
Harris Hotels
01.1987 - 02.1993