Experience in Javascript
Michael Hart
Technology Site Assistant
Fort Collins,CO
Summary
Enthusiastic IT Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in this field.
Overview
4
4
Certifications
8
8
years of post-secondary education
9
9
years of professional experience
Work History
Contractor
GrubHub
Fort Collins, Colorado
01.2021 - Current
- Management of time to ensure efficient delivery of food to customers.
Delivery Driver
Domino's
Fort Collins, Colorado
09.2017 - 12.2019
- Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
- Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Formed personal rapport with customers to promote repeat business and skillfully represent Domino's.
Pizza Delivery Driver
Pizza Hut
Fort Collins, Colorado
06.2014 - 08.2017
- Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
- Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Formed personal rapport with customers to promote repeat business and skillfully represent Pizza Hut.
- Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Box Office Cashier
Cinemark Theaters
Fort Collins, Colorado
07.2011 - 06.2014
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Greeted over 1000 customers per day and determined best approach to provide optimal service.
Education
Associate of Applied Science - Cybersecurity And Cloud Computing
Front Range Community College
Fort Collins, CO 08.2018 - 12.2020
Associate of Applied Science - Networking Technologies
Front Range Community College
Fort Collins, CO 08.2018 - 12.2020
High School Diploma -
Fossil Ridge Highschool
Fort Collins, CO 08.2009 - 05.2013
Skills
Desktop Technical Support
Desktop and laptop installations
Customer Service
Application installations
Operating system testing
Virus and malware prevention
Hardware and software installation
Peripheral Repair
Troubleshooting And Diagnostics
Maintenance
Software
Experience in C
Efficient in Microsoft Office
Certification
EMC Academic Associate, Information Storage and Management Certification
Timeline
Contractor
GrubHub
01.2021 - Current
Linux Server Administration Certificate
05-2020
Network Technician Certificate
05-2020
EMC Academic Associate, Information Storage and Management Certification
12-2019
Networking Basics Certificate
05-2019
Associate of Applied Science - Cybersecurity And Cloud Computing
Front Range Community College
08.2018 - 12.2020
Associate of Applied Science - Networking Technologies
Front Range Community College
08.2018 - 12.2020
Delivery Driver
Domino's
09.2017 - 12.2019
Pizza Delivery Driver
Pizza Hut
06.2014 - 08.2017
Box Office Cashier
Cinemark Theaters
07.2011 - 06.2014
High School Diploma -
Fossil Ridge Highschool
08.2009 - 05.2013