Michael Hartsell
Harlem
Summary
Dynamic Hospice Registered Nurse Case Manager at Heartland Hospice, skilled in advanced care planning and compassionate patient support. Successfully developed individualized care strategies, enhancing quality of life for terminally ill patients. Proven ability to collaborate with interdisciplinary teams, ensuring effective symptom management and emotional support during critical end-of-life transitions.
Overview
16
16
years of professional experience
Work History
Hospice Registered Nurse Case Manager
Heartland Hospice
05.2022 - Current
- Coordinated patient care plans with interdisciplinary teams to ensure comprehensive support for terminally ill patients.
- Assessed patient needs and developed individualized care strategies to enhance quality of life during hospice care.
- Educated families on end-of-life processes, facilitating informed decision-making and emotional support.
- Monitored patient symptoms and adjusted medication regimens to optimize comfort and manage pain effectively.
- Conducted regular visits to evaluate patient progress, ensuring adherence to care plans and timely interventions.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
Inpatient Manager Dialysis
Fresenius
01.2016 - 04.2022
- Led cross-functional teams to optimize operational workflows and enhance service delivery.
- Implemented process improvements that increased efficiency and reduced operational bottlenecks.
- Developed training programs to upskill team members on best practices and compliance standards.
- Managed inventory systems to ensure accurate tracking and timely replenishment of supplies.
- Oversaw performance metrics, identifying trends and areas for improvement within the department.
- Facilitated strategic planning sessions, aligning departmental goals with organizational objectives.
- Fostered a culture of continuous improvement through regular feedback and employee engagement initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Interventional Radiology Nurse
Fresenius Medical Care Holdings Inc.
01.2010 - 04.2017
- Administered patient care during interventional procedures, ensuring safety and comfort throughout the process.
- Collaborated with multidisciplinary teams to develop and implement effective treatment plans for patients.
- Monitored vital signs and assessed patient conditions pre- and post-procedure to ensure optimal outcomes.
- Educated patients on procedure processes, risks, and aftercare to enhance understanding and compliance.
- Streamlined patient preparation protocols, improving turnaround times for procedures significantly.
- Trained and mentored junior nursing staff in interventional radiology practices and workflow efficiency.
- Educated patients on conditions and illnesses and provided insight on techniques to help improve health.
- Enhanced patient safety with diligent assessment and documentation of vital signs, medical history, and medication administration.
Education
Diploma - Nursing
East Tennessee Baptist Hospital School of Nursing
Knoxville, TN06-1981
High School Diploma -
Fulton High School
Knoxville, TN06-1976
Skills
- Home care management
- Advanced care planning
- Compassionate care
- Pain assessment
- Patient education
- Clinical documentation
- End-of-life care
- Family support
- Care coordination
- Palliative care expertise
- Infection prevention
- Grief counseling
- Pain control
- Interdisciplinary collaboration
- Oxygen therapy
- Hospice care management
- Symptom management
- Nursing assessment
- Bereavement support
- Clinical assessment
- Emotional support
- Medication administration
- Care planning
- Interpersonal and written communication
- Patient evaluation
- Emergency response
- Psychosocial assessment
- Patient needs assessment
- Family education
- Patient care plans
- Physician communication
- Hospice care
- EMR updating
- Admissions support
- Evidence-based care
- IV and venipuncture
- Hospice of Georgia guidelines
- Teamwork and collaboration
- Problem-solving
- Medication and IV administration
- Time management
- Problem-solving abilities
- Multitasking
- Compassionate and caring
- Basic life support
- Excellent communication
- Critical thinking
- Strong clinical judgment
- Direct patient care
- CPR certification
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Dementia care
- Patient care assessment
- Certified in CPR/AED
- Monitoring vital signs
- Electronic health records
- Blood draw and sample collection
- Physical assessment
- Vitals monitoring
- Wound care
- Pain management
- Critical care nursing
- Intravenous therapy
Accomplishments
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Hospice Registered Nurse Case Manager
Heartland Hospice
05.2022 - Current
Inpatient Manager Dialysis
Fresenius
01.2016 - 04.2022
Interventional Radiology Nurse
Fresenius Medical Care Holdings Inc.
01.2010 - 04.2017
Diploma - Nursing
East Tennessee Baptist Hospital School of Nursing
High School Diploma -
Fulton High School