Michael Hartwick
St Louis,MO
Summary
Highly motivated sales professional with extensive knowledge of the St. Louis territory lab market. Demonstrated track record of building long lasting and strong relationships in accounts that include BJC, SSM, University of Missouri, and OSF. Strategic mindset that drives sales growth, customer retention, and successful contract negotiations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Molecular Account Executive
Roche Diagnostics
09.2021 - Current
- Developed and maintained strong client relationships to increase account growth by $2.6M.
- Prospected heavily to learn customer's needs and assess the competitive landscape.
- Navigated complex contracts leading to aggregated pricing structures.
- Coordinated cross-functional teams to generate seamless and timely implementations.
- Fielded customer complaints and resolved issues through strategic coordination of various internal teams.
- Served as a strategic resource for the team and the broader national organization by disseminating best practices.
Field Application Specialist
Roche Diagnostics
09.2017 - 09.2021
- Established and developed trustworthy relationships with customers by going above and beyond to provide an industry leading service.
- Collaborate internally with Roche personnel and externally with customers to provide timely solutions to customer problems and needs.
- Partnered with sales to bring technical expertise to instrument demonstrations.
Medical Technologist II
Mercy Hospital
08.2013 - 09.2017
- Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
- Verified safety and accuracy of physician orders.
- Maintained strict compliance with relevant laws, regulations, policies, and procedures.
Education
Bachelor of Science - Medical Technology
Southern Illinois University
Edwardsville, ILSkills
- Client relationship building and management
- Account growth strategies
- Cross-functional collaboration
- Extensive product knowledge
- Project implementation coordination
- Customer needs assessment
Accomplishments
- 5 year, $15.9M aggregated contract with Barnes-Jewish Hospital
- 7 year, $10M aggregated contract with SSM Health
- 6.5 year, $3.5M aggregated contract with Carle Health
- 5 year, $2.1M aggregated contract with VISN 15
- 3 year, $2.1M contract with OSF Health
- PPC winner in 2021,2023,2024, and 2025
- Exceptional or valuable contribution summaries for all years in role
Certification
American Society for Clinical Pathology (ASCP), Medical Laboratory Scientist (CM)
Timeline
Molecular Account Executive
Roche Diagnostics
09.2021 - Current
Field Application Specialist
Roche Diagnostics
09.2017 - 09.2021
Medical Technologist II
Mercy Hospital
08.2013 - 09.2017
Bachelor of Science - Medical Technology
Southern Illinois University