Michael Havemeyer
Lancaster,PA
Summary
Dynamic professional with extensive experience in transportation risk management. Proven expertise in policy servicing and strategic thinking, leading to significant client retention and growth. Skilled in coverage analysis and lead generation, leveraging data-driven insights to enhance service delivery. Committed to delivering exceptional client experiences and fostering strong relationships.
Overview
6
6
years of professional experience
Work History
Transportation Risk & Client Management
Hilb Group
11.2023 - Current
- Manage relationships with trucking and transportation clients, serving as primary point of contact for coverage questions, policy changes, certificates, and service requests.
- Contribute to retention and growth of the transportation book through proactive outreach, coverage reviews, and identification of cross‑sell opportunities.
- Maintain accurate account information, documentation, and follow‑up activities in CRM and agency systems (Salesforce, Epic, AMS, Excel).
Vice President Transportation Practice
USI Insurance
03.2023 - 11.2024
- Led the development and implementation of the company's digital marketing strategy, including social media marketing, email marketing, and paid advertising.
- Analyzed and reported on the performance of digital marketing campaigns, using data-driven insights to optimize and improve campaign effectiveness.
Client Executive
Kinney Pike
06.2020 - 03.2023
- Built and serviced a book of approximately $150,000 in agency revenue.
- Functioned as day‑to‑day contact for clients, coordinating with carriers and internal teams to address coverage questions, certificates, and routine service needs.
Education
Bachelor of Arts - History
State University of New York At Buffalo
Buffalo, NYSkills
- Policy servicing and management
- Coverage analysis and risk assessment
- Underwriting practices
- Lead generation and cross-selling
- Strategic thinking
Timeline
Transportation Risk & Client Management
Hilb Group
11.2023 - Current
Vice President Transportation Practice
USI Insurance
03.2023 - 11.2024
Client Executive
Kinney Pike
06.2020 - 03.2023
Bachelor of Arts - History
State University of New York At Buffalo