Michael Hayes
Winter Garden,FL
Summary
People-oriented Entertainment Director with experience organizing entertainment for performance events. Delivers enjoyable and diverse musical and entertainment experiences to guests and attendees to enhance visits. Liaises with managment department to foster relationships with valued partners and vendors to book relevant music and entertainment acts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
- People-oriented Entertainment Director with experience organizing entertainment events. Delivers enjoyable and diverse musical and entertainment experiences to guests and attendees to enhance visits. Liaises with entertainment department to foster relationships with valued partners and vendors to book relevant music and entertainment acts.
- Musician with broad knowledge of current trends in music and entertainment industry. Schedules curated and interactive shows to create memorable experiences for guests. Solves problems and delivers solutions to bring uninterrupted performances.
- People-oriented Entertainment Director with experience organizing entertainment for music events. Delivers enjoyable and diverse musical and entertainment experiences to guests and attendees to enhance visits. Liaises with entertaiment department to foster relationships with valued partners and vendors to book relevant music and entertainment acts.
- People-oriented Entertainment Director with experience organizing entertainment for private events. Delivers enjoyable and diverse musical and entertainment experiences to guests and attendees to enhance visits. Liaises with music department to foster relationships with valued partners and vendors to book relevant music and entertainment acts.
- Touring musician with broad knowledge of current trends in music and entertainment industry. Schedules curated and interactive shows to create memorable experiences for guests. Solves problems and delivers solutions to bring uninterrupted performances.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
- Great at planning and running entertaining programs as accomplished musician. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances and supply management.
- Touring musician with broad knowledge of current trends in music and entertainment industry. Schedules curated and interactive shows to create memorable experiences for guests. Solves problems and delivers solutions to bring uninterrupted performances.
- Musician/instructor with broad knowledge of current trends in music and entertainment industry. Schedules curated and interactive shows to create memorable experiences for guests. Solves problems and delivers solutions to bring uninterrupted performances.
Overview
13
13
years of professional experience
Work History
Entertainment Director
Beale Street Blues Company
08.2017 - 01.2023
- Prepared schedule guides for stage and sounds managers to facilitate production.
- Maintained communication with performers to confirm and facilitate arrival.
- Collaborated with marketing to create and execute strategic plans for promotional, advertising and marketing campaigns.
- Guided maintenance and stage crew by delivering information to formulate event set-up.
- Managed entertainment schedule and programming to minimize conflict and delays.
- Surveyed, gathered and compiled feedback from guests and submitted improvement recommendations to [Job title].
- Participated in negotiations with [Type] management to optimize entertainment value while reducing costs and overhead expenses.
- Researched and recommended musical, cultural and performing acts to meet entertainment objectives.
- Operated within established budget to maximize expenditures.
- Organized performance stage schedules to facilitate event line-up.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
- Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
Floor Manager
Guitar Center
09.2009 - 04.2012
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Performed closing procedures [Number] times weekly by balancing cash drawers and reconciling credit card transactions.
Education
Associate of Arts - Liberal Arts And General Studies
SUNY Broome Community College
Binghamton, NY08.2000
Skills
- Best Practices
- High Net Worth Individuals Marketing
- Administrative Support
- Service Improvement
- Stage Performance
- Customer Relationship Management
- Customer Needs Assessments
- Clerical Support
- Mentoring Artists
- Team Management
- Scheduling Appointments
- Customer Loyalty
- Office Meetings
- Weekly Payroll
- Overseeing Events
Timeline
Entertainment Director
Beale Street Blues Company
08.2017 - 01.2023
Floor Manager
Guitar Center
09.2009 - 04.2012
Associate of Arts - Liberal Arts And General Studies
SUNY Broome Community College
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