MICHAEL HAYNES
Palm City
Summary
Dynamic Parts Department professional at Wallace Auto Group, adept at enhancing inventory organization and maximizing profitability through strategic pricing adjustments. Proven expertise in parts identification and training, complemented by strong communication skills. Successfully streamlined ordering processes, ensuring timely delivery and optimal stock levels, while fostering collaboration with service technicians for efficient repairs.
Overview
36
36
years of professional experience
Work History
PARTS DEPT
WALLACE AUTO GROUP
11.1988 - Current
- Improved department organization by implementing a new system for labeling and storing parts.
- Maximized profitability through diligent tracking of profit margins on part sales and adjusting pricing as needed.
- Trained new Parts Department Associates in company policies, procedures, and best practices.
- Streamlined the parts ordering process for increased accuracy and quicker turnaround times.
- Collaborated with service technicians to quickly identify needed parts and expedite repairs.
- Assisted customers in locating and purchasing the correct parts for their vehicles or projects.
- Maintained accurate records of parts inventory, ensuring optimal stock levels for efficient operations.
- Managed special order requests, ensuring prompt communication with customers regarding availability and pricing.
- Ordered parts from various distributors to fulfill demands.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Assisted customers in finding appropriate parts promptly.
Education
GED -
MARTIN COUNTY HIGH SCHOOL
Stuart, FL05-1987
Skills
- Shipping and receiving
- Warehouse operations
- Sales support
- Returns processing
- Parts identification
- Ordering parts
- Clean driving record
- Forklift operation
- Order fulfillment
- Delivery coordination
- Inventory auditing
- Parts department organization
Timeline
PARTS DEPT
WALLACE AUTO GROUP
11.1988 - Current
GED -
MARTIN COUNTY HIGH SCHOOL
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