Summary
Work History
Education
Skills
Overview
Highlights
Volunteer Experience
StoreManager

MICHAEL HAZEN

Peyton,CO

Summary

Experienced Manager with exceptional planning, problem-solving, and communication skills. Proven ability to enhance business plans, identify areas for improvement, and implement strategic changes. Skilled in independent decision-making and dedicated to delivering positive customer experiences, fostering loyalty, and promoting repeat business.

Work History

Store Manager

Whataburger|Webster Enterprises
01.2022 - 02.2023
  • Strategic Goal Attainment: Achieved health, safety, recruiting, budgeting, marketing, and sales goals through effective planning and execution.
  • Customer Service Excellence: Utilized sales and marketing plan to set customer service goals, ensuring exceptional customer satisfaction and loyalty.
  • Team Development: Supported General Manager in recruiting, training, and retaining high-quality Team Members and Team Leaders, fostering a skilled workforce.
  • Problem-Solving: Demonstrated willingness to listen and address problems promptly, ensuring positive work environment and smooth operations.
  • Operational Efficiency: Ensured a clean, safe, and energy-efficient operation during each shift, optimizing operational efficiency and workplace safety.
  • Collaborative Leadership: Worked closely with General Manager to inspire and motivate team, fostering a collaborative and high-performing work culture.
  • Effective Employee Management: Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Facilities Maintenance Specialist

Ascent Health, LLC
08.2020 - 01.2022
  • Maintenance Expertise: Proficient in performing corrective and preventative maintenance tasks on buildings and grounds, ensuring optimal functionality and safety.
  • Efficient Work Order Management: Utilized a systematic approach using work order systems to track, prioritize, and address building maintenance requests promptly and effectively.
  • Skilled Trades Proficiency: Demonstrated proficiency in handling moderately complex plumbing, carpentry, grounds maintenance, and electrical tasks, contributing to efficient facility operations.
  • Building Automation Assistance: Assisted in basic building automation functions, enhancing operational efficiency and contributing to streamlined processes.t.
  • Strict Adherence to Safety: Enforced rigorous safety protocols within designated work areas, prioritizing well-being of all occupants and colleagues.
  • Autonomous Problem-Solving: Applied strong problem-solving skills to efficiently address issues with minimal supervision, showcasing initiative and resourcefulness in problem resolution.

Maintenance Technician/General Housekeeping/Valet

The Cliff House at Pikes Peak
  • Maintenance Excellence
  • Safety Expertise
  • Versatile Repair Skills
  • Active Participation in Safety Programs
  • Proactive Troubleshooting

Line Service Technician

Midwest Corporate Aviation
  • Executed leadership, trustworthiness, and responsibility
  • Maintain compliance with all FAA, Federal, State, Local safety policies and procedures
  • Documented all operations and managed communication with team members.
  • Inspected all products for quality and optimum performance.

Store Manager

Family Christian

Store Manager

GameStop Corporation

Assistant Store Manager

OfficeMax

Education

General Course Study -

University of South Dakota
Vermillion, SD
01.1982

High School Diploma -

Le Mars Community High School
Le Mars, IA
01.1981

Skills

  • Exceptional Multitasking
  • Regulatory Compliance Expertise
  • Collaborative Team Player
  • Mathematical Proficiency
  • Effective Time and Project Management
  • Staff Support and Motivation
  • Analytical Problem-Solver
  • Team Building
  • Customer Focus
  • Quality Management

Overview

3
3
years of professional experience

Highlights

  • Exceptional Multitasking: Managed multiple tasks and priorities, ensuring efficient workflow and timely project completion.
  • Detail-Oriented: Maintained high-quality work output through a keen eye for accuracy and precision in tasks.
  • Regulatory Compliance: Demonstrated expertise in regulatory standards, ensuring strict adherence to industry regulations.
  • Strong Team Player: Fostered positive working relationships, promoting a cohesive team spirit in collaborative environments.
  • Excellent Communication and Leadership Skills: Enabled seamless team coordination and successful project execution through clear communication and effective leadership.
  • Mathematically Competent: Utilized strong numerical skills for accurate data analysis and problem-solving.
  • Time and Project Management: Proficiently managed time and projects, optimizing workflow and ensuring timely task completion.
  • Strong Staff Support and Motivational Skills: Provided robust support and motivation, enhancing overall team productivity and performance.
  • Priority-Driven Analytical Thinker: Made strategic decisions based on careful analysis and task prioritization, contributing to effective problem-solving.
  • Safety and Compliance Supervision: Supervised safety and compliance protocols, ensuring a secure work environment for all team members.
  • Solid Understanding of Business Leadership: Applied comprehensive knowledge of business leadership principles, contributing to organizational success through effective strategies.

Volunteer Experience

Local Community Church, Wichita, KS, Ordained Deacon, 01/01/95, 12/31/18, Served as Middle and high school Youth Ministry leader (PAID position), Developed a written curriculum for youth Bible studies, taught weekly youth classes and created an engaging dialogue to encourage active participation from the students, Lead and provided guidance to individuals of all ages from preschool to adult during weekly youth study groups, Created an open, loving, engaging, and age-appropriate environment for various age groups, Carried out church mission by planning and leading worship services, leading youth ministries, and planning mission trips, Guided staff and volunteers in administering education, youth, social action, fellowship, and pastoral care ministry programs, Provided valuable support to ministry teams in performing church activities, administrative support and congregational outreach, Lead a team of youths and leaders on 5 successful mission trips to South America and several domestic trips, Educated and trained new volunteers about church procedures, missions and value
MICHAEL HAZEN