Michael Hector
LILBURN,GA
Summary
Versatile professional with a proven track record at VERO Biotech, enhancing productivity by training technicians and enforcing safety protocols. Skilled in machine operation and adaptive learning, I excel in dynamic environments, ensuring quality and efficiency. Achieved significant improvements in team performance and safety compliance, demonstrating strong leadership and technical capabilities.
Overview
33
33
years of professional experience
Work History
Manufacturing Assembly Technician
VERO Biotech
Atlanta, GA
10.2021 - 11.2023
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Manufacturing Production Technician
Alcon Vision Care
Johns Creek, GA
12.2016 - 10.2021
- Trained new team members on company protocols, safety procedures, and equipment operations, ensuring a skilled workforce.
- Promoted a positive work environment through effective communication, teamwork, and mutual respect among colleagues.
- Reduced equipment downtime by performing timely maintenance and troubleshooting technical issues.
- Prepared production documents such as standard operating procedures, manufacturing batch records and inventory reports.
Warehouse Manager
Triad Drywall
Atlanta, GA
11.2006 - 05.2012
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Realtor Sales Associate
United Home Realty
Atlanta, GA
11.2001 - 09.2006
- Managed a large portfolio of diverse properties, catering to the unique needs of each individual client.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Airline Customer Service Agent
Continental Airlines
Fort Lauderdale, FL
12.1990 - 09.1998
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
Education
None - Bio Science
Gwinnett Technical College
Lawrenceville, GANone - Business Administration
The Ohio State University
Columbus, OHHigh School Diploma - Mathematics
East High School
Cleveland, OH06.1975
Skills
- Computer Skills
- Machine Operation
- Mechanical Assembly
- Adaptive Learning
United States Air Force
Served as an administrative specialist in the Air Force for 8 years.
Timeline
Manufacturing Assembly Technician
VERO Biotech
10.2021 - 11.2023
Manufacturing Production Technician
Alcon Vision Care
12.2016 - 10.2021
Warehouse Manager
Triad Drywall
11.2006 - 05.2012
Realtor Sales Associate
United Home Realty
11.2001 - 09.2006
Airline Customer Service Agent
Continental Airlines
12.1990 - 09.1998
None - Bio Science
Gwinnett Technical College
None - Business Administration
The Ohio State University
High School Diploma - Mathematics
East High School