Michael HEDGES
Chicopee,MA
Summary
Proven track record in ensuring timely deliveries and maintaining high safety standards, as demonstrated during my tenure with the United States Postal Office. Skilled in GPS route planning and customer service, I excel in building client relationships and adapting to challenging conditions. Achieved a significant reduction in fuel expenses through efficient route management. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
15
15
years of professional experience
Work History
Driver
Hub Grinding
01.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Obtained signatures from customers upon delivery of goods.
Retired
Self
01.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Truck Driver
United States Postal Office
01.2015 - 01.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Dropped and hooked trailers and changed configuration of equipment.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Monitored and managed fuel consumption and expenses for management reporting.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Completed routine maintenance on truck to keep in working order.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Truck Driver
Mikes Trucking
01.2010 - 01.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maximized load safety by balancing, securing, and weighing products.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Dropped and hooked trailers and changed configuration of equipment.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Monitored and managed fuel consumption and expenses for management reporting.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Education
High School Diploma -
Agawam High School
Agawam, MAAssociate of Applied Science - Engineering Mechanics
HRDE-Stanley Technical Institute - Morgantown
Morgantown, WVSkills
- Traffic laws knowledge
- City and non-city driving
- Customer Service
- Valid Driver's License
- Punctual and Reliable
- Patience and understanding
- GPS and route planning
- Route Planning
- Flexible Schedule
- Vehicle Maintenance
- Adaptable driving techniques
- Loading and unloading
- Commercial driving
- Relationship Building
- Appointment Scheduling
- Customer rapport
- Basic vehicle repairs
- DOT Compliance
- Equipment Operation
- Route logs
Timeline
Driver
Hub Grinding
01.2024 - Current
Retired
Self
01.2017 - Current
Truck Driver
United States Postal Office
01.2015 - 01.2023
Truck Driver
Mikes Trucking
01.2010 - 01.2023
High School Diploma -
Agawam High School
Associate of Applied Science - Engineering Mechanics
HRDE-Stanley Technical Institute - Morgantown