Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Heilbronner

Chicago,IL

Summary

I am a master's student at Northwestern University, where I am expanding my knowledge in business and entrepreneurship in creative felids; combining it with over a decade of professional experience in the music industry. This unique blend of academic and professional expertise positions me to drive success in your company. I seek a steady position that offers professional challenges, where I can utilize my interpersonal leadership skills, creative and critical thinking, and problem-solving abilities, within a company I am passionate about growing with.

Overview

5
5
years of professional experience

Work History

Business Development Associate

Skytails.com
05.2024 - Current
  • Developed business pipeline using cold and warm techniques.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Enhanced sales techniques and marketing plans to strengthen business development efforts.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Built relationships with partners to promote long term business growth.

Chief Audio Engineer & Producer

4835 Studios
01.2021 - Current
  • Developed and ran a music education program for at-risk inner-city youth
  • Mixed and mastered vocal arrangements and music compositions, and optimized songs, and albums.
  • Developed project budgets and managed production costs.
  • Educated artists on publishing rights, outlets, and SOPs

A&R Associate

Ambion
06.2024 - 09.2024
  • Planned and executed new artist acquisition strategy in consultation with senior staff members.
  • Leveraged networks to identify and generate opportunities to increase exposure and revenue for the company.
  • Developed and sustained extensive database of contacts, helping future clients with networking.
  • Confirmed smooth operations between clients and talent by acting as liaison.

Customer Care Consultant

Curaleaf
12.2021 - 05.2023
  • Addressed customer complaints and mitigated dissatisfaction by employing timely, educated, and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Increased efficiency and performance by monitoring new team member productivity and providing feedback.
  • Maintained up-to-date knowledge of product and service changes.

Senior Patient Care Specialist

Verano
06.2019 - 06.2021
  • Assisted in facilitating dispensary into a dual-use license location
  • Assisted in managing the largest cannabis vault in the state
  • Developed training modules for new employees
  • Monitored and delivered feedback to management of employee progress and competency

Education

Master of Science - Leadership For Creative Enterprises

Northwestern University
Evanston, IL
05.2025

Bachelor of Arts - Audio Arts & Acoustics

Columbia College Chicago
Chicago
05.2019

Skills

  • Brand Development
  • Competitor Analysis
  • Creative Thinking
  • Lead Generation
  • Strategy Development
  • Team Leadership
  • Conflict Resolution
  • Decision-Making
  • Customer Relationship Management

Timeline

A&R Associate

Ambion
06.2024 - 09.2024

Business Development Associate

Skytails.com
05.2024 - Current

Customer Care Consultant

Curaleaf
12.2021 - 05.2023

Chief Audio Engineer & Producer

4835 Studios
01.2021 - Current

Senior Patient Care Specialist

Verano
06.2019 - 06.2021

Master of Science - Leadership For Creative Enterprises

Northwestern University

Bachelor of Arts - Audio Arts & Acoustics

Columbia College Chicago
Michael Heilbronner