Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Michael Hein

Cedar City,UT

Summary

Reliable, dependable, team worker, able to work independently, with attention to detail. My attitude and drive are set to succeed. Able to work 12 hours to 16 hours. Take care of your loved one's health. I believe that my 17 years of experience in the security field, including over 3 years in hospital settings, will be a great asset to your company.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Security Officer

Banner Health
Page, AZ
06.2023 - Current
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Patrol the hospital grounds.
  • Helicopter landings and departures.
  • Restrain patients (soft/hard)
  • Escorted individuals, non-compliant patients, and visitors off property.
  • Prepared detailed reports regarding daily activities, unusual occurrences, security issues, and maintenance issues.
  • Code responds, and the alarm responds.
  • Customer assistance.
  • Assisting with behavioral health patients.
  • Escorted employees to parking lots.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Participated in training sessions to stay up to date on current security trends and best practices.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Performed first aid and CPR when necessary during emergency situations.
  • Search patients' bags and belongings for contraband and dangerous items.
  • Assisted the Security Supervisor with incident report review.
  • Assisted the Security Supervisor with schedule changes.

Home Health Care

Private Household
Plauen, Germany And Big Water , UT
09.2018 - 05.2025
  • Consulted with client care team to continually update care plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning and preparing.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Collected and recorded patients' blood pressure, pulse, and blood sugar levels to evaluate and note basic health status.
  • Completed routine maintenance and repair.

FTC Airport Worker

Swissport
Munich, Bavaria
01.2017 - 09.2018
  • Load on-load aircraft's cargo.
  • Transported cargo to and from the aircraft.
  • Filling and draining aircraft drinking water.
  • Push back assistance.
  • Securing aircraft.
  • Communicating with the flight crew.

Security Officer

Texas Instruments
Dallas And Freising, Texas
06.2014 - 06.2016
  • Maintained accurate logs of all security related activities.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance, and security issues.
  • Alarm responds.
  • Verified photo IDs and tickets to allow guests passage.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Confirmed visitor identification prior to granting entry into the building.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Completed incident reports to record security or loss prevention incidents.

Security Officer / Sargent

SRT Security for Medical City of Pano Hospital
Plano, TX
02.2013 - 05.2014
  • Monitored CCTV systems to ensure safety and security of premises.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Searched bags and patients' belongings manually to identify prohibited items and contraband.
  • Responded to alarms and conducted investigations as required.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Checked for safety hazards and took corrective action when necessary.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Assisting with patient restraints.
  • Conducting property patrol.
  • Incident report review
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Managed security staff schedules for shifts,

Security Officer

Winstar World Casino
Thackerville, OK
10.2009 - 02.2013
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Confirmed visitor identification prior to granting entry into the building.
  • Detailed incident report writing.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Security Officer

All Star Security
Santa Paula, CA
02.2008 - 07.2009
  • Maintained accurate logs of all security related activities.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Confirmed visitor identification prior to granting entry into the building.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Incident report writing.
  • Incident report review.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Managed security staff schedules for shifts,

Caregiver

Darancare Health
Camarillo, CA
12.2006 - 07.2007
  • Non-medical home healthcare.
  • Drove clients to doctors' appointments and social outings.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Providing Meals

Security Field Supervisor

Spartan Security
Temple Hills, MD
06.2004 - 09.2005
  • Monitor alarm systems, cameras, locks, gates, doors, windows, and other physical barriers to ensure the safety of premises.
  • Apprehended trespassers and rule violators and removed from premises.
  • Inspected and adjusted security equipment to ensure proper operation.
  • Provided security team leadership and contributed to on-call duties.
  • Conduct regular site inspections to identify potential safety or security risks.
  • Supervise and coordinate security personnel activities to ensure the protection of personnel, property, and information.
  • Led security team and contributed to on-call shifts.
  • Evaluated performance of security staff and provided constructive feedback.
  • Managed scheduling and deployment of security personnel across various shifts.
  • Incident report writing and review.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Security Officer

ESD Security
Munich / Deggnendorf , Bavaria, Germany
12.2001 - 06.2004
  • Security services for government (immigration)
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Verified photo IDs
  • Room searches, individual searches.
  • Assisted law enforcement.
  • Escorted individuals to another facility.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Incident report writing

Security Officer

ASD Securicore
Munich, Bavaria, Germany
09.1996 - 12.2001
  • Security for Government (immigration)
  • Individual searches and room searches.
  • Maintained accurate logs of all security related activities.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Verified photo IDs
  • Maintained high levels of alertness throughout shifts.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Completed incident reports

Travel Agent

Solveig reaisen
Munich, Bavaria, Germany
09.1994 - 08.1996
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Provided customers with brochures and publications containing local customs, points of interest or foreign country regulations.
  • Utilized GDS systems efficiently for booking and confirming travel plans.
  • Processed payments from clients via cash or credit cards.
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Assisted customers in selecting the best possible package with the least expense.
  • Completed ongoing training with company and travel partners.
  • Maintained up-to-date knowledge of airline regulations concerning ticketing procedures and restrictions.

Education

Master of Business - Business Education

Wirtschaftsschule Munich East
Munich Germany
09-1994

Skills

  • CCTV monitoring
  • Avade training
  • Handcuffing
  • Pepper spray gel training
  • CPR (new)
  • BLS for providers (new)
  • Behavioral health training
  • Shift work experience: 12 hours to 16 hours
  • Reliable and responsible
  • FAA qualification
  • Taser training
  • Computer skills
  • Languages: German fluent, English fluent, Greek fluent

Certification

  • CPR (NEW)
  • BLS for healthcare providers (new)
  • Avade Certification (new)
  • FAA license
  • Pepper Gel

Languages

German
Native/ Bilingual
English
Professional
Greek
Professional

References

References available upon request.

Timeline

Security Officer

Banner Health
06.2023 - Current

Home Health Care

Private Household
09.2018 - 05.2025

FTC Airport Worker

Swissport
01.2017 - 09.2018

Security Officer

Texas Instruments
06.2014 - 06.2016

Security Officer / Sargent

SRT Security for Medical City of Pano Hospital
02.2013 - 05.2014

Security Officer

Winstar World Casino
10.2009 - 02.2013

Security Officer

All Star Security
02.2008 - 07.2009

Caregiver

Darancare Health
12.2006 - 07.2007

Security Field Supervisor

Spartan Security
06.2004 - 09.2005

Security Officer

ESD Security
12.2001 - 06.2004

Security Officer

ASD Securicore
09.1996 - 12.2001

Travel Agent

Solveig reaisen
09.1994 - 08.1996

Master of Business - Business Education

Wirtschaftsschule Munich East

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Michael Hein