Michael Helena
The Bronx,NY
Summary
Hardworking Maintenance Worker bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Determined Maintenance Worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. Hardworking employee carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance.
Overview
19
19
years of professional experience
Work History
General Handyman/Maintenance Supervisor
Dust Rubaine
02.2022 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Conducted repairs on equipment to return machines and tools to functionality.
- Properly handled, transported, and disposed of recycled materials.
- Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
- Supervised 4 employees and scheduled shifts.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Provided guidance to management regarding project bids for onsite improvements.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
Renovation Supervisor
Prositions Home Improvement
06.2016 - 02.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created and managed project plans, timelines and budgets.
Superintendent
Chestnut Realties
01.2005 - 12.2015
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Established successful procedures for day-to-day operations and long-term planning.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Maintained safety onsite and upheld all OSHA regulations.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Managed 5 workers when performing duties in line with local and national building codes in construction.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Resolved conflicts between staff and customers swiftly and professionally.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
- Monitored budgets and expenditures to maintain fiscal responsibility.
- Negotiated contracts with suppliers and vendors to confirm quality and cost effectiveness.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Directed projects according to schedule and quality demands.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Trained workers in proper methods, equipment operation and safety procedures.
- Developed and maintained positive relationships with clients and other stakeholders.
- Sourced suppliers and purchased necessary materials for work.
- Created and implemented plans to maximize efficiency of workers.
- Inspected equipment and tools used for safe operation.
- Provided feedback to workers on job performance and safety procedures.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Assisted in recruiting and hiring new construction and extraction workers.
Education
High School Diploma -
Theodore Roosevelt High School
The Bronx06.1996
Skills
- Welding and Brazing
- Graffiti Removal
- Scheduled Maintenance
- Equipment Dismantling
- Safety Management
- Painting and Wall Repair
- Team Collaboration
- Hazard Reporting
- Metal Cutting and Shaping
- Accident and Injury Prevention
- Equipment and System Inspection
- Maintenance and Repair
- Supply Ordering
- Debris and Trash Removal
- Cleaning and Sanitizing
- Basic Plumbing Repairs
- Repairing Wall Surfaces
- Equipment Maintenance
- Heavy Lifting
- Customer Experience
- Equipment Maintenance and Installation
- Multitasking and Organization
- Trash Collection
- Supervising Subordinates
- Lighting Fixture Maintenance
- Lock Repair
- Dismantle Machines
- Construction Maintenance
- Snow Blowers
- Masonry Work
- Team Leadership
- Material Inventory
- Wall Repair
- Mechanical Systems
- Chemical Cleaners
- Verbal and Written Communication
- Develop Policies
- Daily Cleaning and Sanitation
- Riding Mowers
- Customer Needs Assessments
- Groundskeeping and Landscaping
- Construction Management
- Physical Site Security
- Electrical Systems
- General Plumbing
- Preventative Maintenance
- Crack Sealing
- Carbon Monoxide Detectors
- Grounds Maintenance
- Safety Protocols
- Electrical Component Replacement
- Trash Removal
- Testing Devices
Languages
Spanish
Native or Bilingual
Timeline
General Handyman/Maintenance Supervisor
Dust Rubaine
02.2022 - Current
Renovation Supervisor
Prositions Home Improvement
06.2016 - 02.2023
Superintendent
Chestnut Realties
01.2005 - 12.2015
High School Diploma -
Theodore Roosevelt High School
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