Michael Hemphill
Minot,ND
Summary
Reliable delivery driver with a proven track record of safe driving and efficient route management. Strong time management skills and attention to detail ensure timely, accurate deliveries that enhance customer satisfaction.
Dedicated delivery driver with experience in optimizing delivery routes and maintaining high standards of safety. Known for proactive communication and teamwork, contributing to on-time deliveries and improved customer relationships. Committed to enhancing operational efficiency.
Overview
8
8
years of professional experience
Work History
Delievery Driver
Klitzotte LLC
Minot, ND
12.2025 - Current
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Operated delivery vehicle responsibly, maintaining cleanliness and functionality.
- Communicated with dispatch to confirm delivery schedules and address any issues.
- Navigated routes using GPS technology to ensure timely deliveries.
- Assisted in loading and unloading packages, ensuring proper handling procedures were followed.
- Documented delivery confirmations and collected signatures from recipients accurately.
- Adapted quickly to changing delivery schedules and priorities to meet customer needs.
- Maintained accurate records of mileage and fuel consumption for reporting purposes.
Delievery Driver
Temco Logistics
Minot, ND
02.2024 - 12.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Karl's
04.2024 - 12.2024
- Delivered packages efficiently and on schedule, ensuring customer satisfaction.
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Inspected vehicle for safety and maintenance issues before each shift.
- Assisted in training new drivers on company policies and best practices.
- Communicated effectively with customers regarding delivery status and issues.
- Maintained accurate records of deliveries, including receipts and logs.
- Enhanced delivery processes by suggesting improvements based on feedback.
- Collaborated with warehouse staff to ensure timely package readiness for dispatch.
Delievery Driver
FedEx
Minot, ND
06.2020 - 04.2024
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Mechanic
ROSSCO'S
Minot, ND
05.2018 - 04.2020
- Diagnosed and repaired mechanical issues in diverse vehicle types.
- Performed routine maintenance services, ensuring optimal performance and safety standards.
- Utilized diagnostic tools to identify faults and implement effective solutions.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Trained junior mechanics on best practices and proper use of equipment.
- Oversaw inventory management for tools and spare parts, reducing downtime during repairs.
- Developed preventive maintenance schedules, improving service reliability for customers.
- Implemented quality control measures to uphold high standards in all repair work.
Education
High School Diploma -
Deer River
Deer River, MN05-1984
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
Timeline
Delievery Driver
Klitzotte LLC
12.2025 - Current
Delivery Driver
Karl's
04.2024 - 12.2024
Delievery Driver
Temco Logistics
02.2024 - 12.2025
Delievery Driver
FedEx
06.2020 - 04.2024
Mechanic
ROSSCO'S
05.2018 - 04.2020
High School Diploma -
Deer River