Michael Henderson
Customer Operations Professional
Scotch Plains,NJ
Summary
Highly motivated and skilled professional with 5 years of experience in welding and metal fabrication seeking a new career opportunity in remote customer service, appointment setting, logistics, driving, or package handling. Aiming to leverage proven abilities in problem-solving, teamwork, and attention to detail to contribute to a dynamic and customer-focused organization. Possesses exceptional communication and interpersonal skills, as well as a commitment to safety and quality. Eager to transfer expertise to a new role in customer service, logistics, or driving while delivering outstanding service and meeting organizational objectives.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DOOR DASH
02.2024 - Current
- Ensure customers receive their orders in a timely manner, providing excellent customer service to every opportunity
- Check delivery addresses and verify correct package delivery
- Manage multiple tasks simultaneously while delivering goods within specific time frames.
Welder
Chutes Enterprise LLC
06.2020 - 06.2021
- Executed precise welds while utilizing MIG, TIG, and stick welding techniques on various metal components, ensuring structural integrity and adherence to specifications
- Operated and maintained welding equipment while adhering to safety protocols and procedures
- Assisted in the project ensuring accuracy in metal fabrication
- Collaborated with team members to meet production goals and maintain high standards of quality control
- Inspected finished products for flaws or defects, making necessary adjustments to ensure compliance with standards.
Logistics Associate
Harbor Freight Tools
10.2019 - 06.2020
- Unpacked and repacked items in different quantities and configurations for shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Welder
American Panel Tech
06.2019 - 10.2019
- Executed precise welds on a variety of metal components, ensuring structural integrity and adherence to specifications
- Operated and maintained welding equipment, while adhering to safety protocols and procedures
- Collaborated with team members to meet production goals and maintain high standards of quality control
- Inspected finished products for flaws or defects, making necessary adjustments to ensure compliance with standards.
Education
Diploma -
Scotch Plains Fanwood High School
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Raritan Valley Community College
Certificate/Diploma - undefined
Lincoln Technology Trade school
Skills
Proficient in MIG, TIG, and stick welding techniquesBlueprint reading and interpretationFamiliarity with various welding equipment and toolsStrong mechanical aptitude and problem-solving abilitiesAttention to detail and quality controlExcellent communication and interpersonal skillsCommitment to safety and adherence to industry regulationsTeam player and ability to work independentlyTime management and multitasking abilities
References
Available upon request
Training
- Welding Certification Program, Lincoln Technical Institute, South Plainfield, NJ, May, 2019
Affiliations
AWS
Timeline
Delivery Driver
DOOR DASH
02.2024 - Current
Welder
Chutes Enterprise LLC
06.2020 - 06.2021
Logistics Associate
Harbor Freight Tools
10.2019 - 06.2020
Welder
American Panel Tech
06.2019 - 10.2019
Diploma -
Scotch Plains Fanwood High School
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Raritan Valley Community College
Certificate/Diploma - undefined
Lincoln Technology Trade school