Michael Henderson
Customer Operations Professional
Scotch Plains,NJ
Summary
Highly motivated and skilled professional with 5 years of experience in welding and metal fabrication seeking a new career opportunity in remote customer service, appointment setting, logistics, driving, or package handling. Aiming to leverage proven abilities in problem-solving, teamwork, and attention to detail to contribute to a dynamic and customer-focused organization. Possesses exceptional communication and interpersonal skills, as well as a commitment to safety and quality. Eager to transfer expertise to a new role in customer service, logistics, or driving while delivering outstanding service and meeting organizational objectives.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DOOR DASH
02.2024 - Current
- Ensure customers receive their orders in a timely manner, providing excellent customer service to every opportunity
- Check delivery addresses and verify correct package delivery
- Manage multiple tasks simultaneously while delivering goods within specific time frames.
Welder
Chutes Enterprise LLC
06.2020 - 06.2021
- Executed precise welds while utilizing MIG, TIG, and stick welding techniques on various metal components, ensuring structural integrity and adherence to specifications
- Operated and maintained welding equipment while adhering to safety protocols and procedures
- Assisted in the project ensuring accuracy in metal fabrication
- Collaborated with team members to meet production goals and maintain high standards of quality control
- Inspected finished products for flaws or defects, making necessary adjustments to ensure compliance with standards.
Logistics Associate
Harbor Freight Tools
10.2019 - 06.2020
- Unpacked and repacked items in different quantities and configurations for shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Welder
American Panel Tech
06.2019 - 10.2019
- Executed precise welds on a variety of metal components, ensuring structural integrity and adherence to specifications
- Operated and maintained welding equipment, while adhering to safety protocols and procedures
- Collaborated with team members to meet production goals and maintain high standards of quality control
- Inspected finished products for flaws or defects, making necessary adjustments to ensure compliance with standards.
Education
Diploma -
Scotch Plains Fanwood High School
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Raritan Valley Community College
Certificate/Diploma - undefined
Lincoln Technology Trade school
Skills
Proficient in MIG, TIG, and stick welding techniques
References
Available upon request
Training
- Welding Certification Program, Lincoln Technical Institute, South Plainfield, NJ, May, 2019
Affiliations
AWS
Timeline
Delivery Driver
DOOR DASH
02.2024 - Current
Welder
Chutes Enterprise LLC
06.2020 - 06.2021
Logistics Associate
Harbor Freight Tools
10.2019 - 06.2020
Welder
American Panel Tech
06.2019 - 10.2019
Diploma -
Scotch Plains Fanwood High School
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Raritan Valley Community College
Certificate/Diploma - undefined
Lincoln Technology Trade school