Michael Hendrey
Wolcottville ,Indiana
Summary
Proven Manager at McDonald's, adept in operations management and conflict resolution, led teams to enhance customer satisfaction significantly. Skilled in workforce management and relationship building, I effectively resolved staff conflicts and maintained high service standards, fostering a productive and engaging work environment.
Overview
3
3
years of professional experience
Work History
Manager
Mcdonalds
06.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Relationship building
- Operations management
- Conflict resolution
- Workforce management
Timeline
Manager
Mcdonalds
06.2022 - Current
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