Michael Henry
Redlands,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Maintenance Supervisor
Avenue5 Residential
09.2023 - Current
- Create and maintain daily and weekly reports for upper management.
- Track and progress maintenance requests in Yardi system to meet schedules.
- Monitor employee work tasks while installing, aligning, and balancing new equipment for projects.
- Efficiently assist service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Maintenance Technician
Avenue5 Residential
02.2023 - 09.2023
- Maintained a clean and organized work environment, adhering to company policies and industry standards.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels.
Maintenance Technician
Cushman & Wakefield
11.2022 - 02.2023
- Maintained a clean and organized work environment, adhering to company policies and industry standards.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels.
Facilities Technician II
Western National Group
12.2021 - 08.2022
- Maintained a clean and organized work environment, adhering to company policies and industry standards.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels.
Window/Door Installer
Redlands Door & Supplies
03.2021 - 12.2021
- Demonstrated expertise in working with various types of doors, including wood, steel, fiberglass, and glass sliding doors, meeting clients'' diverse needs.
- Operated power tools with safety precautions and protective personal equipment.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
- Optimized workflow efficiency by maintaining an organized workspace and inventory management system for tools and equipment necessary for each job site.
Maintenance Technician
Avenue5 Residential
01.2019 - 03.2021
- Maintained a clean and organized work environment, adhering to company policies and industry standards.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels.
Porter/Groundskeeper
Avenue5 Residential
06.2016 - 01.2019
- Maintained building exteriors for professional, clean presentation standards.
- Maintained floor cleaning and waxing equipment.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
High school or equivalent -
Arlington High School
Riverside, CA06.2017
No Degree - Business Administration - Finance
California State University - San Bernardino
San Bernardino, CASkills
- Maintenance
- Troubleshooting
- Electrical
- HVAC
- Hand Tools
- Plumbing
- Groundskeeping
- Mechanical Knowledge
- Landscape Maintenance
- Carpentry
- Door Hanging
- Glass Installation
- Trim Carpentry
- Handyman
- Drywall
- Caulking
- Equipment Repair
- Low Voltage
- Schedule Preparation
- Team Supervision
- Customer Relations
- Professional Communication
Timeline
Maintenance Supervisor
Avenue5 Residential
09.2023 - Current
Maintenance Technician
Avenue5 Residential
02.2023 - 09.2023
Maintenance Technician
Cushman & Wakefield
11.2022 - 02.2023
Facilities Technician II
Western National Group
12.2021 - 08.2022
Window/Door Installer
Redlands Door & Supplies
03.2021 - 12.2021
Maintenance Technician
Avenue5 Residential
01.2019 - 03.2021
Porter/Groundskeeper
Avenue5 Residential
06.2016 - 01.2019
High school or equivalent -
Arlington High School
No Degree - Business Administration - Finance
California State University - San Bernardino
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