Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Hernandez

Fairfield,CA

Summary

Reliable and detail-oriented housekeeping and janitorial professional with 11 years of experience providing exceptional cleaning and maintenance services across a variety of settings, including hotels, healthcare facilities, office buildings, and residential properties. Adept at maintaining cleanliness, organization, and safety standards, while ensuring high levels of customer satisfaction. Skilled in operating cleaning equipment, handling hazardous materials, and managing time effectively to meet deadlines. Strong communicator with a focus on teamwork and the ability to manage multiple tasks simultaneously. Proven track record of maintaining clean and hygienic environments in both high-traffic and specialized settings. Seeking to leverage extensive experience in a dynamic housekeeping or janitorial role.

Overview

11
11
years of professional experience

Work History

Housekeeper

Motel 6 Hotel
Fairfield, CA
02.2022 - 12.2024
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Provided information about hotel services upon request from guests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Changed bed linens and towels, tidied up rooms.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Sorted and counted linens and organized in storage areas.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Used cleaning chemicals following proper guidelines.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Laundered sheets and removed stains to restore linens to pristine condition.

Hotel Housekeeper

Econo Lodge Hotel
Vallejo, CA
06.2019 - 12.2021
  • Provided excellent customer service by responding quickly to inquiries.
  • Assisted in setting up rooms for events or conferences as per hotel scheduling.
  • Conducted deep cleaning of rooms and bathrooms to enhance guest experience and maintain health standards.
  • Swept hallways, lobbies and stairwells on a daily basis.
  • Assisted with laundry duties such as washing towels and sheets.
  • Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
  • Replenished room supplies such as toiletries, linens, and minibar items, ensuring guest satisfaction.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Folded linen neatly for storage or transport to laundry area.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Replenished drinking glasses, linens and bathroom items to keep rooms properly stocked.
  • Notified managers concerning need for major repairs or additions to building
  • Implemented special cleaning requests and DND (Do Not Disturb) preferences as per guest requirements.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Documented lost and found items, ensuring their safe return to guests or proper storage.
  • Inspected bathrooms for cleanliness and replenishment of supplies.
  • Responded promptly to guests' requests for extra supplies or other items.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Disinfected telephones, light switches, doorknobs and other high-touch surfaces.

Environmental Services Housekeeper

Kaiser Permanente
Vallejo, CA
01.2017 - 03.2019
  • Kept business entrances clean, tidy and professional in appearance.
  • Dusted furniture, machines or equipment.
  • Swept, mopped, scrubbed and waxed floors.
  • Followed company uniform, performance and security policies with every job.
  • Stocked linen closets with fresh linens as needed.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Assisted in the set-up of conference rooms for meetings or events.
  • Steam-cleaned or shampooed carpets.
  • Performed general maintenance duties such as changing light bulbs or fixing broken locks on doors and windows.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Vacuumed carpets and upholstered furniture.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Removed spots from rugs using appropriate methods.
  • Used ladders to reach high ceilings and walls for dusting purposes.
  • Maintained cleaning equipment in a clean and orderly fashion.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Maintained inventory of cleaning supplies used throughout shift.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Emptied trash receptacles and disposed of waste materials properly.
  • Reported any damages or maintenance needs to supervisor immediately upon discovery.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.

Janitor

ABM Janitorial Services
Vacaville, CA
02.2014 - 11.2016
  • Followed safety processes for all manual and electric cleaning equipment.
  • Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
  • Responded to emergency cleaning requests to meet client expectations.
  • Move furniture, equipment, boxes or other items as requested by supervisors or clients.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Empty wastebaskets and trash containers.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Attend training sessions regularly to keep updated on new safety protocols.
  • Stripped, sealed and polished floors.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Perform minor repairs on doors, locks and other related fixtures as needed.
  • Sweep, mop and vacuum floors of all areas.
  • Followed company uniform, performance and security policies with every job.
  • Report any damages found in the building premises to supervisors immediately for repair works.
  • Keep a log book of daily tasks completed for record keeping purposes.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Education

High School Diploma -

Vanden High School
Fairfield, CA
06-2014

Some College (No Degree) -

Calbright
Remote

Skills

  • Dusting
  • Ergonomics and safety training
  • Linen replacement
  • Safe cleaning with chemicals
  • Cleaning techniques
  • Restroom detailing
  • Deep cleaning
  • Cleaning methods
  • English language fluency
  • Folding clean laundry
  • Linen replenishment
  • Chemical handling
  • Residential cleaning
  • Watering plants
  • Dusting furniture
  • Cleaning bathrooms
  • Supply inventory management
  • Floor scrubber machines
  • Infection control
  • Waste disposal
  • Deep cleaning expertise
  • Bathroom cleaning
  • Teamwork
  • Quality assurance controls
  • Able to lift 50 lbs
  • Window washing
  • Health and safety compliance
  • Carpet cleaning
  • Basic maintenance
  • Detail-oriented
  • Hardworking
  • Safety protocols
  • Vacuuming and sweeping
  • Inventory control
  • Physically strong
  • Vacuuming
  • Excellent oral and written communication
  • Housekeeping
  • Room preparation
  • Kitchen cleaning
  • Kitchen sanitizing

Timeline

Housekeeper

Motel 6 Hotel
02.2022 - 12.2024

Hotel Housekeeper

Econo Lodge Hotel
06.2019 - 12.2021

Environmental Services Housekeeper

Kaiser Permanente
01.2017 - 03.2019

Janitor

ABM Janitorial Services
02.2014 - 11.2016

High School Diploma -

Vanden High School

Some College (No Degree) -

Calbright

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Michael Hernandez