MICHAEL HERNANDEZ
Austin,Texas
Overview
38
38
years of professional experience
Work History
Technician
Samsung
12.2022 - 04.2025
- Part Inventory
- Mechanical and electrical skills
- Call customers to setup appointments
- Drove company vehicle daily to each route
- Repair Washers, Dryers, Stove, Tv's, etc.
- Communicated and interacted with customers daily
Technician
Xerox
08.2021 - 09.2022
- Lexmark and Xerox equipment repair
- Part Inventory
- Analyze customer needs to their satisfaction
- Troubleshoot and think independently
- Mechanical and electrical skills
- Provide feedback with call close information, part usage reporting, and customer meter readings.
- Communicated and interacted with customers, field service, sales, management, and administration in way that is courteous, positive and professional.
Technician
Canon Solutions America, INC
02.1998 - 09.2020
- Analyze customer needs to their satisfaction
- Troubleshoot and think independently
- Mechanical and electrical skills
- Sharp OCE, Pitney Bowes, Toshiba, ETC. equipment repair
- Provide feedback with call close information, part usage reporting, and customer meter readings.
- Communicated and interacted with customers, field service, sales, management, and administration in way that is courteous, positive and professional.
- Onsite Technician for (IRS) Internal Revenue Service, responsible for 400 copiers
- ATSP CERTIFIED
Army Retired
Army
10.1992 - 10.2015
- Company Overview: Military Service
- Security
- Mailing Office
- Administration Clerical
- Fire Support Specialist
- Top Security Clearance
- Military Service
Photo conductor
IBM
11.1996 - 01.1998
- Company Overview: (IBM) International Business Machines
- (IBM) International Business Machines
Various Positions
HEB
07.1987 - 07.1992
- Bagger
- Cashier
- Maintenance
Timeline
Technician
Samsung
12.2022 - 04.2025
Technician
Xerox
08.2021 - 09.2022
Technician
Canon Solutions America, INC
02.1998 - 09.2020
Photo conductor
IBM
11.1996 - 01.1998
Army Retired
Army
10.1992 - 10.2015
Various Positions
HEB
07.1987 - 07.1992
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