Summary
Overview
Work History
Education
Skills
Timeline
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Michael Hill

Lancaster,California

Summary

Self-motivated Customer Service Representative recognized for multitasking numerous requests to handle direct and escalated customer requirements. Excellent research, communication and problem-solving abilities. Driven to boost productivity with top-notch analytical and management abilities.

Overview

4
4
years of professional experience

Work History

Food Preparation Worker | Dishwasher

Wayside Cafe
Rosamond, Ca
09.2020 - 09.2022
  • Offered strong customer service skills, keeping customers satisfied
  • Developed relationships with new staff members
  • Provided customer service and was involved in training new team members each month.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.

Care Provider

In Home Support Services (IHSS)
Lancaster, Ca
01.2020 - 09.2020
  • Developed relationships with parents, exceeding expectations for customer satisfaction
  • Provided meal preparation for an average of N/A
  • Provided personal support in the home.

Pit Crew Memeber

Speedway
Rosamond, CA
06.2019 - 12.2019
  • Offered strong customer service skills, keeping customers satisfied
  • Ensured Safetyof drivers and guest.

Youth Development Specialist

YMCA
Lancaster, CA
09.2018 - 01.2019
  • Facilitated group activities and workshops on topics such as career planning, conflict resolution, and college preparation.
  • Developed individualized service plans for youth based on identified needs.

Education

BSIS Guard Card Course - Security And Loss Prevention Services

TwoProtect Training Institute
Sacramento
11-2023

General Education -

William J Pete Knight High School
05.2018

Some College (No Degree) - Security And Protective Services

Sacramento Job Corps Center
Sacramento, CA

Skills

  • Customer service
  • Communication skills
  • Emergency Response
  • Guest services
  • Safe Food Handling
  • Complaint resolution
  • Youth guidance
  • Incident Reporting

Timeline

Food Preparation Worker | Dishwasher

Wayside Cafe
09.2020 - 09.2022

Care Provider

In Home Support Services (IHSS)
01.2020 - 09.2020

Pit Crew Memeber

Speedway
06.2019 - 12.2019

Youth Development Specialist

YMCA
09.2018 - 01.2019

BSIS Guard Card Course - Security And Loss Prevention Services

TwoProtect Training Institute

General Education -

William J Pete Knight High School

Some College (No Degree) - Security And Protective Services

Sacramento Job Corps Center

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Michael Hill