Summary
Overview
Work History
Education
Skills
Timeline
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JERRELL ARMSTRONG

Austin,TX

Summary

Hard work and motivation is the key to success. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

4
4
years of professional experience

Work History

Material Handler

GoodKind Co
Round Rock, TX
04.2024 - 12.2024
  • Operated forklifts, pallet jacks, and other material handling equipment.
  • Inspected materials for any damages or defects upon receipt.
  • Monitored stock levels and placed orders when necessary to replenish supplies.
  • Unloaded cargo from trucks with mechanized equipment.
  • Organized warehouse inventory according to warehouse plan.
  • Utilized forklift to move inventory items.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

Material Handler

Flextronics
Austin, TX
09.2023 - 03.2024
  • Received and distributed incoming materials to designated areas.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
  • Identified opportunities for process improvement in order to increase efficiency.
  • Operated forklift in a safe manner to move large shipments within the facility.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.

Warehouse Lead

Amazon
Austin, TX
01.2023 - 09.2023
  • Worked closely with purchasing department to ensure timely delivery of goods from vendors.
  • Provided feedback on improvement opportunities within the warehouse environment.
  • Adhered to strict safety guidelines while loading and unloading materials from trucks or other transport vehicles.
  • Maintained accurate records related to delivery schedules, orders received, quality control checks.

Assistant Manager

Footlocker Inc.
Austin, Texas
01.2021 - 12.2022
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Monitored customer order process and addressed customer issues.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Fostered relationships with customers to expand customer base and retain business.

Education

High School Diploma -

New Bern High School
New Bern, NC
06.2011

Elon University
Elon, NC

Skills

  • Staff training and development
  • Product and service knowledge
  • Safety behaviors expertise
  • Standard operating procedures understanding
  • Equipment maintenance
  • Multitasking
  • Sales expertise
  • Merchandising knowledge
  • OSHA compliance
  • Materials transport

Timeline

Material Handler

GoodKind Co
04.2024 - 12.2024

Material Handler

Flextronics
09.2023 - 03.2024

Warehouse Lead

Amazon
01.2023 - 09.2023

Assistant Manager

Footlocker Inc.
01.2021 - 12.2022

High School Diploma -

New Bern High School

Elon University

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JERRELL ARMSTRONG