Michael Hill
Kingwood,United States
Summary
Experienced in delivering exceptional customer satisfaction and fostering strong relationships with colleagues and clients. Thrives in fast-paced environments, adept at multitasking while driving towards productive goals. Demonstrates excellent organizational skills and excels in both collaborative and independent work settings. Proven ability to promptly address customer needs and effectively resolve issues in high-pressure situations. Maintains a positive rapport with clients, even under pressure. Eager to secure an employment opportunity with a reputable company that can leverage my existing skills, allowing me to contribute as a valuable asset to the team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Purchasing Agent
A1 Americas
06.2022 - Current
- Implemented strategic sourcing initiatives that led to increased efficiency in the supply chain while reducing overall costs.
- Oversaw budget management for the purchasing department, monitoring expenditures against forecasts to optimize financial performance.
- Analyzed market trends regularly to identify potential risks or opportunities related to pricing fluctuations or changes in supply chain dynamics.
- Streamlined purchasing processes by implementing efficient systems and procedures, resulting in reduced lead times and improved supplier relationships.
- Enhanced cost savings by negotiating favorable contracts with key suppliers, ultimately benefiting the company''s bottom line.
- Reviewed purchase orders for accuracy before submission, ensuring compliance with established guidelines and specifications.
Field Supervisor/Project Manager
Davey Tree Expert Company
10.2021 - 06.2022
- Prepares civil, structural, architectural, mechanical and electrical plans and detail drawings for District- wide projects
- Receives initial instructions, requirements and advice from supervisor; completed work is checked for technical adequacy and consistency
- Prepares clear, complete and accurate detailed engineering plans and drawings from rough sketches, notes or verbal instruction
- Utilize computer in AutoCAD and Survey123 database, word-processing applications for completion of tasks
- Prepares graphic presentations and architectural renderings
- Prepares design drafting of architectural, civil and structural assignments
- Uses accepted formulas and manuals in making necessary computations
- Create and update as-built record drawings
- Scan and organize electronic records of project contract documents
- Assists engineering with field surveys
- Monitor and schedule maintenance of large format plotter and scanner
- Perform multiple tasks in a high paced environment, with minimal instructions and supervision
- Knows and follows the safety and health rules and safe working practices applicable
Sales Representative/Customer Service
Southern Glazer’s Wine and Spirits
09.2018 - 10.2021
- Relationship building with clients
- Putting PowerPoint presentations together
- Having thorough product knowledge
- Interpersonal skills
- Knowing Microsoft Office in and out
- Having great communication skills
- Selling our products
- Closing potential sales
- Customer needs analysis
- Listening and understanding the customer
- Collaboration
- Time management
- Self-motivated
Installer
Safelite Auto Glass
01.2016 - 08.2018
- Organized tools for daily projects
- Rigged loads for critical hoists
- Installed and replaced windshields, door glasses and back glasses
- Experienced use of cutting torches, saws, threading machines, grinders, beveling machines and round up clamps
- Properly maintained tools and equipment
- Followed required codes, regulations and safety techniques
- Customer relations regarding recommendations on repairs/replacements and upgrades of equipment
- Maintained provided company van
Infantry
Infantryman, U.S. Army
10.2011 - 12.2015
- Constructed field expedient firing aids for infantry weapons
- Led a 5 member infantry team in combat operations and tactical guidance
- Determined elevation and grid azimuths with maps and map overlays
- Received and implemented combat orders and directed deployment of personnel in offensive/defensive and retrograde operations
- Made effective decisions in high pressure environments
- Patrolled restricted areas granting access only to authorized personnel
- Multiple fire prevention safety training
- Maintained rifles, machine guns, mortars and hand grenades
- Directed supporting fire to suppress enemy fire and allow troops to maneuver the area
- Located/disabled improvised explosive devices (IEDs)
Education
High School Diploma -
Livingston High School
06.2011
Skills
- Project scheduling
- Commercial construction
- Direct sales
- Analysis skills
- Program management
- Customer Support
- Military Experience
- Computer skills
- Pricing
- Supervising experience
- Communication Skills
- Management
- Presentation skills
- Customer Service
- Construction
- Project management
- Sales
- Project coordination
- Data collection
- Account management
- Time management
- Microsoft Excel
Accomplishments
- Collaborated with team of 6 in the development of Amazon Data Centers
- Successfully launched Ciroc Watermelon and Crown Peach
- Supervised team of 12 team members.
Certification
- Valid Drivers License
- OSHA 10
Additional Information
Strong background in customer satisfaction and building rapport with fellow employees and clients as well as possessing the ability to multi-task in fast paced environments while working towards a productive goal. Well organized and work well in a group setting or on my own. Ability to address customer's needs and respond with expediency to solve issues in high pressure situations. Work extremely well under pressure and am always keeping a positive rapport with my clients. Seeking an employment opportunity with a stable company that can build on the skills that I already bring so that I may be an asset to the team.
Military Service
United States Army, United States, E-5
Languages
English
Native or Bilingual
Timeline
Lead Purchasing Agent
A1 Americas
06.2022 - Current
Field Supervisor/Project Manager
Davey Tree Expert Company
10.2021 - 06.2022
Sales Representative/Customer Service
Southern Glazer’s Wine and Spirits
09.2018 - 10.2021
Installer
Safelite Auto Glass
01.2016 - 08.2018
Infantry
Infantryman, U.S. Army
10.2011 - 12.2015
High School Diploma -
Livingston High School
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