Michael Hilley
Orange,CA
Summary
Dynamic and adaptable professional with a robust background in education and public service, including significant roles in government sectors and church leadership. Proven expertise as a youth pastor, Bible teacher, and lead pastor, demonstrating strong leadership capabilities and creative lesson plan development. Proficient in project management and enhancing learning outcomes for students while fostering operational efficiency. Skilled in Microsoft Office with a unique blend of technical proficiency and interpersonal abilities.
Overview
9
9
years of professional experience
Work History
Coach Operator
Orange County Transportation Authority
Orange, CA
04.2024 - Current
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Collected fares using electronic fare collection systems or other methods as required.
- Provided excellent customer service when interacting with customers.
- Upheld customer service standards throughout each shift.
- Greeted patrons and provided excellent customer service.
Bible Teacher/Pastor
Christ The Solid Rock Family Church
Orange , CA
01.2020 - Current
- Developed and implemented weekly sermon series for church members.
- Conducted regular Bible study classes to teach spiritual lessons to congregation.
- Led worship services including prayer, music selection, scripture reading and preaching of the Word.
- Developed and implemented Bible-based lesson plans.
- Integrated technology into lessons to enhance understanding of scripture.
- Facilitated meaningful conversations regarding faith-related topics.
- Kept up-to-date with current trends in bible teaching by attending conferences, workshops, seminars.
- Participated in professional development activities designed to improve skills related to teaching the Bible.
- Prepared and presented Sunday School lessons, utilizing teacher guide and other creative resources.
Department Of Human Services
Oregon Department Of Human Services
Hillsboro, Oregon
08.2023 - 03.2024
- Worked closely with partner agencies such as housing providers, health authorities and social services departments.
- Provided referrals for additional social services as needed such as substance abuse treatment or domestic violence counseling.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Conducted detailed interviews with applicants to determine their eligibility for assistance programs.
- Analyzed financial information provided by applicants to verify income levels.
- Processed client applications in accordance with established guidelines.
- Prepared detailed reports outlining the reasons why an individual was denied benefits.
- Developed strategies to improve efficiency in the processing of applications and customer service delivery.
Transportation Services Representative
Oregon Department Of Transportation-MCTD
Beaverton, Oregon
11.2021 - 08.2023
- Responded to customer inquiries regarding DMV services and policies.
- Processed applications for driver's licenses, vehicle registrations, title transfers, and other related documents.
- Verified accuracy of information on documents submitted by customers.
- Maintained records of all transactions in a secure database.
- Provided detailed information on fees associated with various DMV services and procedures.
- Prepared reports for management review summarizing daily activities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed title applications for new vehicles or transfers of ownership.
- Verified accuracy of customer data entered into system, including name, address, date of birth and other information.
- Assisted with training new staff members on DMV regulations and procedures.
Youth Minister/Pastor
Lifeway Church
Rancho Cucamonga, CA
08.2015 - 08.2016
- Developed and coordinated youth ministry activities such as retreats, mission trips, service projects, bible studies, and worship services.
- Organized and led weekly meetings for youth groups to discuss spiritual topics, current issues, and other relevant matters.
- Provided spiritual guidance to individuals in the group regarding personal issues or conflicts.
- Created and implemented lesson plans that focused on Christian values and principles.
- Mentored young adults in the development of leadership skills through various activities.
- Led weekly Bible study sessions with small groups of students.
- Cultivated relationships with local churches and ministries for additional resources or support.
- Attended church services regularly for personal spiritual renewal as well as modeling Christian behavior for students.
- Prepared and presented Sunday School lessons, utilizing teacher guide and other creative resources.
Education
Master of Arts - Theology: Worship Arts
California Baptist University
Riverside, CA08-2023
Bachelor of Science - Education: Curriculum Design
Grand Canyon University
Phoenix, AZ10-2017
Skills
- Creative lesson plan development
- Motivating students
- Parent and student communication
- Student rapport
- Project-based learning
- Creative lesson planning
- Clear public speaking skills
- Flexible and adaptive
- Quizzes, tests, and exams
- Excellent classroom management
- Training and mentoring
- Experience in leadership
- Project Management
- Microsoft Office
- Microsoft Office and Outlook proficiency
Affiliations
- Music
- Fishing
- Family
Timeline
Coach Operator
Orange County Transportation Authority
04.2024 - Current
Department Of Human Services
Oregon Department Of Human Services
08.2023 - 03.2024
Transportation Services Representative
Oregon Department Of Transportation-MCTD
11.2021 - 08.2023
Bible Teacher/Pastor
Christ The Solid Rock Family Church
01.2020 - Current
Youth Minister/Pastor
Lifeway Church
08.2015 - 08.2016
Master of Arts - Theology: Worship Arts
California Baptist University
Bachelor of Science - Education: Curriculum Design
Grand Canyon University
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