Twenty years of cumulative training, experience and progressive development in various aspects of retail sales management operations Goal and profit-oriented. In-depth knowledge of management philosophies, sales/merchandising techniques, purchasing, team building, achievement motivation and customer service/relations. Effective administrator and manager of varied functional activities with capacity to identify, justify and fully communicate organizational policy, goals and objectives. Demonstrate professionalism, resourcefulness, as well as effectiveness in problem resolution, decision making, communication, leadership and time management. Proven track record in implementing viable solutions to improve quality, initiating time-saving/ cost control measures and increasing sales/profitability of operations. Willing to relocate: Anywhere
Overview
33
33
years of professional experience
1
1
Certification
Work History
Freight Recruiter
Bridgeway
Moon, PA
09.2025 - Current
Valuation Associate
Single Source
Canonsburg, PA
01.2020 - 06.2023
Orchestrated communication between borrowers and financial institutions to resolve inquiries during the loan process.
Fostered and reinforced lender relationships to drive collaboration and build trust.
Optimized appraisal submission processes to improve operational efficiency.
Spearheaded negotiations of appraiser fees and timelines to enhance project efficiency.
Fostered and reinforced lender relationships to drive collaboration and build trust.
Facilitated communication among team members, managers, and vendors. Assisted stakeholders in addressing project needs and updates. Supported team unity through regular check-ins and feedback sessions.
Sales Manager
J&S Designs
Pittsburgh, PA
01.2011 - 12.2019
Launched the business growth and development for an advertising start-up company.
Created the development of sales and marketing strategies and advertising plans.
Spearheaded key account development programs that targeted, penetrated, and launched business growth.
Assistant Store Manager
J.C. Penney
Charleston, SC
06.2004 - 06.2018
Including oversight of all accounting/bookkeeping and payroll activities for high volume department stores, with annual sales in excess of $22 million (J.C. Penney).
Participate in interviewing/hiring and orienting new associates, scheduling, training, supervising, coordinating, motivating and evaluating performance activities of up to (11) department managers and approximately (105) associates.
Share total accountability with store manager in sales forecasting/labor budgeting; achieving all corporate sales goals, customer service and profit objectives; ensuring adherence to corporate standards/policies; housekeeping/loss prevention; resolving customer and associate issues; and operations P&L.
Oversee, coordinate and monitor customer service levels and satisfaction; product ordering; proper receiving of delivery shipments; merchandising of visual displays; pricing; restocking; inventory control; and registering customers' sales purchases.
Logistics Analysis cum Freight Costing Analysis at UCT MANUFACTURING PTE.LTDLogistics Analysis cum Freight Costing Analysis at UCT MANUFACTURING PTE.LTD