Michael Hirsch
Pewaukee,WI
Summary
Compassionate and dedicated worker with over 7 years of experience providing a high level of guidance and support to a diverse client population in a residential treatment setting. Skilled in crisis intervention, behavior management, and advocating effectively for client needs. Proven ability to work collaboratively with a team to improve the outcome of a client.
Overview
13
13
years of professional experience
Work History
Assistant Advocate Intern
Pathfinders Youth Shelter
Milwaukee , WI
2024.01 - 2024.08
- Answered the phone, provided information and crisis counseling
- Completed intakes and resident orientations.
- Facilitated and participated in daily groups with residents.
- Assisted in general house management.
- Provide crisis intervention and de-escalation for clients.
- Ensured a safe environment while strictly adhering to HIPAA regulations.
- Provided resources to callers who aged out of the Pathfinders program.
Vocational Work Crew Supervisor
Lad Lake
Dousman , WI
2020.03 - Current
- Assist clients ages 14-19 in gaining employability skills.
- Implementing campus-wide programs to inspire clients to explore career interests and tap into their talents.
- Facilitated learning opportunities for students in diverse trades.
- Educating clients on hands-on work skills to help them gain confidence in the workplace.
- Assisted the maintenance department in completing day-to-day tasks.
Residential Youth Care Worker
Lad Lake
Dousman , WI
2018.11 - 2020.03
- Serve as a positive role model for youth in our residential care program.
- Provide active supervision of youth by engaging in activities that are of their interest.
- Plan and facilitate daily activities.
- Assisted adolescents in developing and maintaining personal hygiene habits.
- Applied verbal de-escalation techniques to effectively handle crises involving young individuals
- Provide support to youth, their families, and ancillary service providers.
- Maintain confidentiality within all written and verbal communications.
- Proficient in writing reports and incidents report.
Golf Course Maintenance
Waukesha County Gov.
Waukesha , WI
2017.05 - 2018.10
- Operated equipment such as tractors, mowers and utility vehicles to perform various tasks on the golf course grounds.
- Monitored environmental compliance standards set by local regulations.
- Ensured proper safety protocols were followed when operating machinery or performing manual labor.
- Coordinated with external contractors for specialized maintenance projects.
After School Program Teacher
Davis Child Care
Oshkosh , WI
2011.09 - 2013.08
- transported youth from school to the facility after school.
- Supported kids aged 5-12 with homework and general questions.
- Collaborated with parents and guardians to create individual plans for each student's academic success.
- Supported teachers with daily activities.
- Helped students develop positive relationships with peers and adults through guidance and support.
Education
Bachelor of Arts - Social Work
University of Wisconsin - Milwaukee
Milwaukee, WI2024-12
Associate of Science - Law Enforcement
Fox Valley Technical College
Appleton, WI2015-06
Skills
- Crisis Intervention
- Conflict de-escalation
- Mental Health Support
- Behavior Management
- Youth Advocacy
- Abuse Identification
- Program Support
- Youth development
Timeline
Assistant Advocate Intern
Pathfinders Youth Shelter
2024.01 - 2024.08
Vocational Work Crew Supervisor
Lad Lake
2020.03 - Current
Residential Youth Care Worker
Lad Lake
2018.11 - 2020.03
Golf Course Maintenance
Waukesha County Gov.
2017.05 - 2018.10
After School Program Teacher
Davis Child Care
2011.09 - 2013.08
Bachelor of Arts - Social Work
University of Wisconsin - Milwaukee
Associate of Science - Law Enforcement
Fox Valley Technical College
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