Michael Hirwan
Philadelphia,PA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Barista
Jiggy Coffee
Philadelphia, USA
08.2023 - 08.2025
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Know how to make various beverages from what's on the menu.
- Offer drink recommendations for customers.
- Multitasking in a high-volume environment.
- Keeping the shops' stations clean and tidy.
Barista/ New Hire Trainer
Starbucks
Philadelphia, USA
06.2018 - 07.2023
- Receiving customers orders and preparing drinks.
- Extensive memory of caffeinated/ non-caffeinated drinks.
- Tidied up the store’s front/ back, and bathrooms.
Server
Tria Cafe Wash West
Philadelphia, USA
03.2022 - 10.2022
- Providing above and beyond hospitality to guests.
- Multitasking in a fast-paced high volume environment.
- Maintain communication with coworkers about guests accommodation.
- Recommending various kinds of beverages to the guests.
Education
Creative Writing
University of the Arts
Philadelphia, PA05.2021
GED -
Franklin Learning Center High School
Philadelphia, PA05.2018
Skills
- Indonesian-conversational
- Experienced with Toast POS
- Experienced with Square POS
- Phone Etiquette
- Experienced in Customer Service
- Creative and Formal Writing
- Adaptable to New Situations
- Communicative
- Hard Work Ethic
- Leadership experience
References
References available upon request.
Timeline
Barista
Jiggy Coffee
08.2023 - 08.2025
Server
Tria Cafe Wash West
03.2022 - 10.2022
Barista/ New Hire Trainer
Starbucks
06.2018 - 07.2023
Creative Writing
University of the Arts
GED -
Franklin Learning Center High School
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