Michael Hokanson
Lakeville,MN
Summary
Highly efficient Video Editor well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Meat, Dairy, Frozen Associate
Target
03.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Store Associate
Power Plate Meals
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Production Associate
Renewal by Andersen
09.2022 - 08.2023
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Made sure that products were produced on time and are of good quality.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Maintained high-quality standards for window products by enforcing strict adherence to inspection protocols.
Pet Care/Customer Service
PetSmart
09.2021 - 08.2022
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Rosemount High School
Rosemount, MN06.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Video production experience
- Audio and Video Editing Skills
- Video editing knowledge
- Understanding of Film Production
- Video Production
Activities
- RHS Swim Team, 12/01/17, 12/01/21
- Boy Scouts of America, 09/01/09, 06/01/18, Assisted with and organized multiple eagle scout projects. Fundraised over 15,000 dollars. Held a leadership position for over a year as Senior Patrol Leader and assistant Senior Patrol Leader.
- Chess Club
- Irish Update/Film Production, 09/01/19, 06/01/21, Plan, film and edit videos. Adobe Premiere Pro Adobe Photoshop Adobe After Effects
References
- Bob Blair, 218-341-0988
- Riley Meade, 952-242-6573
- Sheryl Menz, 673-683-5744
Timeline
Meat, Dairy, Frozen Associate
Target
03.2024 - Current
Store Associate
Power Plate Meals
10.2023 - 01.2024
Production Associate
Renewal by Andersen
09.2022 - 08.2023
Pet Care/Customer Service
PetSmart
09.2021 - 08.2022
High School Diploma -
Rosemount High School
Similar Profiles
Erik NevillErik Nevill
Deli Clerk at TargetDeli Clerk at Target
Severiano Anaya JrSeveriano Anaya Jr
Fulfillment Expert at TargetFulfillment Expert at Target
Megan SiefkeMegan Siefke
General Merchandiser at TargetGeneral Merchandiser at Target