MICHAEL HOLBIRD
Summerville,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Self-motivated Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
14
14
years of professional experience
Work History
Maintenance Technician
Leadec Industrial Services
04.2024 - 12.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
Residential Service Tech
CPI
11.2023 - 04.2024
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Achieved significant increase in membership, through targeted outreach and engagement strategies.
- Increased digital literacy among peers, teaching basic coding skills.
- Implemented cybersecurity measures, safeguarding club data and member information.
- Strengthened community ties, partnering with local businesses for tech workshops.
- Provided feedback and guidance to program participants regarding progress and development.
APS3 Light/Heavy Equipment Mech III
KBRwyle
11.2022 - 11.2023
- Perform a variety of minor repairs and services to maintain motor vehicles
- Place and maintain decals on vehicles
- Check and replace batteries
- Rotate, repair, and replace tires
- Wash, polish, and clean interiors and exteriors of vehicles
- Drain, flush, and replace engines, transmissions, and differential grease and oils
- Check, clean, calibrate, and replace spark plugs
- Clean and replace oil and air filters
- Adjust brakes
- Replace windshield wipers, and similar minor parts
- Assist on major overhaul jobs by disassembling and cleaning parts
- Repair components such as generators and water pumps
- Replace thermostats, points, electrical wiring and other items
- Maintain tools and equipment and cleans work areas
- Use personal tools along with government furnished special tools to perform preventative maintenance and general repairs on all automotive tactical and combat equipment assigned or work loaded to the APS-03 program
- Perform field level maintenance on U.S
- Military automotive equipment, including inspection, parts identification and requisition, servicing and repair in accordance with technical specifications and specified repair times
- Maintain maintenance records and documentation in accordance with government regulations and local policies
- Properly use, store, account for, and disposal of hazardous materials and waste used and generated in the performance of duties
- Comply with all federal, state, and local regulations and procedures for handling and disposal of hazardous materials
- Handle movement of materiel and assets with forklifts and dollies
- At times wear personal protective equipment such as, hearing and eye protection, hard hat and steel-toed boots as well as Individual Protective Equipment (IPE) which may include but not limited to Level III plus/IV Individual Body Armor with both front and back ballistic plates, ACH helmet, clothing (undergarments, shirts and pants and/or coveralls), reflective vests/belts, sound suppression devices, etc
- Perform other duties as assigned
- Ensured all necessary paperwork was completed prior to departure for each haul
- Maintained safe driving habits to protect property and general public on roadways
Final Assembler III
Boeing
05.2022 - 11.2022
- Assembled components according to detailed blueprints and diagrams
- Checked parts for quality assurance prior to assembly
- Performed tests on finished products to ensure functionality
- Installed wiring, electrical components, and hardware during assembly process
- Monitored equipment performance during the final assembly process
- Organized production tools and supplies in the work area
- Operated automated machinery for the purpose of assembling parts into a complete unit
- Repaired defective items by replacing or repairing components as necessary
- Provided technical support to other assemblers when needed
- Recorded data related to production processes such as cycle times and scrap rates
- Trained new employees on proper use of assembly tools and procedures
- Resolved problems related to product quality issues in a timely manner
- Ensured that all safety protocols were followed at all times
- Maintained accurate records of inventory levels in the work area
- Communicated effectively with team members regarding progress and any changes to plans or schedules
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging
- Operated precision tools and equipment to perform dimensions without error
- Performed visual and mechanical quality verifications to meet customer specifications
- Monitored processes, reporting abnormalities to management team
- Collaborated with team members to complete demanding projects under tight deadlines
- Operated machinery, forklifts and other heavy equipment
Auto Detail Manager
Metrotech Automotive Group
05.2021 - 06.2022
- Managed day-to-day operations of auto detailing shop, including scheduling and supervising staff
- Ensured that all vehicles were properly detailed according to customer specifications
- Inspected vehicles for any defects before and after detailing process
- Maintained inventory of supplies needed for detail services
- Created detailed invoices for customers upon completion of service
- Provided excellent customer service to ensure satisfaction with the job done
- Established policies and procedures related to vehicle detailing services
- Researched new products and services available in the market to improve quality of work performed
- Performed regular maintenance checks on equipment used in the shop
- Trained and mentored new employees on proper use of tools and chemicals used in detailing process
- Analyzed financial data such as sales reports to determine profitability of business operations
- Negotiated contracts with vendors for best pricing on supplies needed for detail services
- Resolved customer complaints promptly and efficiently
- Implemented safety protocols within the shop environment
- Conducted regular performance reviews for staff members to ensure productivity standards are met
- Taught team members how to properly wash, wax and vacuum vehicles
- Documented orders, daily activities, weekly schedules and team performance
- Recruited and trained new employees to meet job requirements
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback
- Analyzed business performance data and forecasted business results for upper management
Lead/Supervisor of Operations
Strom Engineering Corporation
07.2016 - 05.2021
- Developed and implemented operational plans to ensure efficient workflow of daily tasks
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Demonstrated leadership by making improvements to work processes and helping to train others
- Prioritized and organized tasks to efficiently accomplish service goals
- Planned and completed group projects, working smoothly with others
- Assisted with customer requests and answered questions to improve satisfaction
- Maintained updated knowledge through continuing education and advanced training
- Displayed strong telephone etiquette, effectively handling difficult calls
- Motivated and encouraged team members to communicate more openly and constructively with each other
- Exceeded customer satisfaction by finding creative solutions to problems
- Collaborated with others to discuss new opportunities
- Maintained schedule of class assignments to meet deadlines
- Organized weekly meetings to discuss project progress and brainstorm ideas with the team
- Created an incentive program for employees that achieved their goals on time or under budget
- Gathered feedback from team members about their experience with the team building activities
- Assisted managers in creating clear roles and responsibilities for each person on the team
- Motivated teams by providing recognition for outstanding performance or contributions made by individuals
- Trained new hires on proper procedures for working within a collaborative environment
Coordinator
AFIMAC Global
10.2014 - 06.2016
- Understood and followed oral and written directions
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools
- Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution
- Developed detailed plans for projects based on customer needs and expectations
- Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner
- Coordinated with suppliers to procure necessary materials for projects within budget constraints
- Resolved any problems encountered during the course of construction work
- Ensured safety protocols were being followed at all times by employees and subcontractors on site
- Implemented corrective action plans when necessary due to unexpected delays or obstacles encountered during construction activities
- Managed projects with large labor, equipment and material budgets
- Hired and managed subcontractors to perform electrical and plumbing installations
- Reviewed engineering documentation to determine quality management policies, procedures and objectives
- Worked independently and with other team members to decipher problems and create solutions
91B Wheeled Vehicle Mechanic
US Army
03.2011 - 09.2014
- Performed maintenance and repair on wheeled vehicles, such as Humvees and 5-ton trucks
- Inspected wheeled vehicle systems to identify any defects or malfunctions
- Adjusted, repaired, or replaced parts and components of wheeled vehicles, such as engines, transmissions, brakes, steering mechanisms
- Used diagnostic equipment to troubleshoot problems with wheeled vehicles
- Repaired fuel system components including pumps, injectors, tanks and lines
- Replaced damaged body parts and panels of wheeled vehicles using hand tools and power tools
- Installed new accessories and attachments to wheeled vehicles in accordance with manufacturer specifications
- Checked tire pressure and performed tire repairs when necessary
- Performed preventive maintenance services on wheeled vehicles such as oil changes, lubrication, filter replacements and tune-ups
- Diagnosed electrical problems in wheeled vehicles by inspecting wiring harnesses for damage or deterioration
- Tested drive train components for proper operation in order to ensure safe performance of the vehicle
- Rebuilt engines and other major components of wheeled vehicles according to factory specs
- Maintained accurate records of all work completed on the various types of wheeled vehicles
- Provided technical assistance to other mechanics when needed
- Disposed hazardous materials properly after servicing a vehicle
- Assisted with loading, unloading heavy items onto, from the bed of a truck or trailer
- Operated forklifts to move heavy objects around the shop area
- Cleaned work areas regularly in order to maintain a neat environment
- Performed repairs, including removing, cleaning and replacing parts and systems
- Examined vehicles to determine extent of damage or malfunctions
- Ordered special replacement parts and components for heavy equipment
- Performed full services and preventive maintenance checks on all assigned vehicles
Education
High School Diploma -
Stratford High School
Goose Creek, SC04.2008
Skills
- Shipment Verification
- Freight Transportation
- Tractor-Trailer Driving
- Customer Relations
- Inspecting Loads
- Load Security
- Maintaining Safety
- Assisting Dispatch
- Vehicle Inspection
- Documentation Control
- Inspections
- Repairing Mechanical Problems
- Preventive Maintenance
- Coordinating Documents
- Mechanical Maintenance
- Schedule Maintenance
- DOT Compliance
- Management Consulting
- Retention Management
- Talent Acquisition
- Termination Documentation
- Employee Hiring
- New Hire Onboarding
- Personnel Management
- Recruitment
- Organizational Development
- Staffing Agency Coordination
- Pre-Employment Screening
- Employee Relations
- Attention to detail
- Technical problem solving
- Workplace safety
- Building maintenance
- Vehicle recovery operations
- Project coordination
- Upselling services
- Motivational techniques
- Time management
- Adaptive learning
- Chemical handling
- Employee engagement
- Diesel engine repair
- Mechanical troubleshooting
- Customer service
- Precision assembly
- Efficiency improvement
- Schedule coordination
- Production scheduling
- Equipment maintenance
- Machine learning
Timeline
Maintenance Technician
Leadec Industrial Services
04.2024 - 12.2024
Residential Service Tech
CPI
11.2023 - 04.2024
APS3 Light/Heavy Equipment Mech III
KBRwyle
11.2022 - 11.2023
Final Assembler III
Boeing
05.2022 - 11.2022
Auto Detail Manager
Metrotech Automotive Group
05.2021 - 06.2022
Lead/Supervisor of Operations
Strom Engineering Corporation
07.2016 - 05.2021
Coordinator
AFIMAC Global
10.2014 - 06.2016
91B Wheeled Vehicle Mechanic
US Army
03.2011 - 09.2014
High School Diploma -
Stratford High School
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