Michael Holguin
Las Cruces
Summary
Professional heavy haulage operator with substantial expertise in transporting oversized loads efficiently and safely. Strong emphasis on teamwork and adaptability, ensuring consistent achievement of project goals. Skilled in operating heavy machinery, route planning, and adhering to safety regulations. Reliable and results-focused, fostering collaborative environment to meet dynamic operational demands.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Heavy Haulage Operator
Freeport McMoran
Morenci, AZ
07.2017 - Current
- Operated heavy haulage equipment to transport materials safely across job sites.
- Conducted routine inspections and maintenance on heavy machinery to ensure optimal performance.
- Collaborated with team members to coordinate logistics for large-scale shipments and deliveries.
- Implemented safety protocols, reducing incidents and promoting a secure work environment.
- Navigated through challenging roadways, such as mountainous terrain or tight urban spaces, with precision and care for both equipment safety and public wellbeing.
- Supported company growth by consistently exceeding performance metrics in areas such as on-time deliveries and cargo security.
- Operated with safety and skill to avoid accidents and delays.
Host, Server, To-Go Specialist
Olive Garden
Las Cruces, NM
04.2010 - 05.2017
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist and reservations using scheduling software.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with team members to enhance guest experience.
- Handled customer inquiries and resolved issues promptly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Education
Bachelor in Elementary Education - Elementary Education
New Mexico State University
Las Cruces, NM05-2015
Skills
- Driver training experience
- Heavy equipment operation
- Defensive driving
- Advanced driving techniques
Certification
- Demonstrated an exceptional safety record by achieving 8 years of accident-free driving in heavy-haul operations, earning a Safety Pin award.
Timeline
Heavy Haulage Operator
Freeport McMoran
07.2017 - Current
Host, Server, To-Go Specialist
Olive Garden
04.2010 - 05.2017
Bachelor in Elementary Education - Elementary Education
New Mexico State University