Michael Hollister
Spokane,WA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Financial Concierge II
Washington Trust Bank
Spokane, WA
12.2022 - Current
- Deliver comprehensive financial assistance, specializing in lending services such as applications, closings, and credit cards.
- Tailor services for diverse customer needs, embodying the Washington Trust culture for an exceptional experience.
- Collaborate with a dedicated team to achieve branch goals and uphold established protocols.
- Proficient in running transactions and troubleshooting account issues.
- Top 10 YTD in sales across all FC's in my position.
Delta Global Services
Delta
Spokane, WA
12.2019 - 11.2022
- Guiding planes to and from gates, and assisting with aircraft parking.
- Loading and unloading luggage, cargo, and mail from aircraft.
- Operating ground support equipment like baggage carts, tugs, and belt loaders.
- Conduction safety checks and inspections of the aircraft and ground equipment.
- Ensuring proper weight distribution of luggage and cargo for safe flight operations.
Vans
VF Corporation
Spokane, WA
01.2020 - 07.2020
- Actively engaging with customers to drive sales, upselling and cross-selling products, and meeting sales targets.
- Maintaining an in-depth understanding of Vans products, including styles, features, and benefits.
- Working collaboratively with team members to achieve store goals and provide excellent customer service.
- Assisting customers with finding the right shoes, answering questions about products, and providing positive shopping experience.
Education
High School Diploma -
North Central High School
Spokane, WA08-2016
Business
Washington State University
Pullman, WASkills
- Public Speaking
- Communication
- Customer Service
- Sales
- Teamwork
Timeline
Financial Concierge II
Washington Trust Bank
12.2022 - Current
Vans
VF Corporation
01.2020 - 07.2020
Delta Global Services
Delta
12.2019 - 11.2022
High School Diploma -
North Central High School
Business
Washington State University