Michael Holloway
Denton,TX
Summary
Astute manager and military professional with 25 years of comprehensive mechanical experience that includes extensive training and simulation participation to ensure maximum readiness. Extensive knowledge of various pumps, valves, air conditioning & refrigeration plants. Proven ability to adapt to new surroundings while remaining continuously observant, physically capable, and mentally alert under any pressure. Experienced with leadership and training. Universal certified thru the EPA for handling refrigeration. Able to operate, troubleshoot, and repair valves, heat exchangers, and refrigeration systems. Effective manager and team player. Instructor and responsible for training over 40 personnel on a variety of subjects to maintain readiness. 20 years’ experience in the U.S. NAVY serving at stations in the US and overseas. 4 years’ experience in the Bakery industry. 12 years’ experience at Sea duty, completing 6 deployments to the Persian Gulf, and South West Asia. Certified Pool operator. Resort manager on duty.
Overview
27
27
years of professional experience
Work History
Department Supervisor
Lowes Home Improvement Center
02.2022 - 03.2024
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Aquatics Maintenance Manager
Great Wolf Resorts
10.2019 - 12.2021
- Collaborated with numerous vendors and account managers to produce budgets, time limits, and specifications for a variety of projects, and repairs
- Conveyed direct technical advice, managed time schedules for 8 employees
- Scheduled and maintained a Planned maintenance system to 150 pieces of vital resort equipment such as conveyors, pumps, valves, boilers, heat exchangers, air handlers, chillers, and air systems
- Responsible for Hotel resort Engineering Department working with guest comments and feedback to resolve issues with stay or experience, in person as well
- Certified as Manager on Duty for the resort in less than 90 days, responsible for the entire resort from check-in to check out with any issues or deficiencies.
Facilities Manager
Crestone Group, LLC.
01.2019 - 05.2019
- Increased engineering staff's operating efficiency by providing structure, operating procedures, engineering tools, guidelines, and handbooks
- Led a Maintenance, and Sanitation team, reduced downtime by 40% and Maintenance costs by 75%
- Assessed 60+ project requirements for correct and accurate information to guarantee first-time results
- Collaborated with 100+ vendors and account managers to produce budgets, time limits, and specifications for a variety of projects, and repairs
- Investigated 60+ pieces of equipment to ensure reliability and safety for all operators, and VIP guests in the plant
- Conveyed technical advice to 10+ coworkers.
Engineering Technician
Flowers Bakery of Denton, TX
03.2017 - 01.2019
- Performs routine preventive maintenance functions such as lubrication, periodic inspection, and cleaning of equipment
- Performs routine preventive maintenance such as lubrication, periodic inspection and cleaning of pneumatic control equipment; and overhaul and calibration of pressure and differential transmitters, pressure gauges, flow meters, pressure regulating valves, mechanical operators, and other associated equipment
- Conducted major repairs to Mixers, Flour Reclaim systems, and Numerous Conveyor Systems to maintain 100% plant operation
- Assisted in all phases of the product development lifecycle, supporting production, and rolling out new and improved products.
Petty Officer First Class
USS RUSSELL
01.2014 - 11.2016
- Served as Leading Petty Officer for the eleven-person team
- Duties included: Achieved 2nd qualification as Engineering Duty Officer by the Commanding Officer, and Chief Engineer on Destroyer Class Ship
- Supervised, trained, and ensured the safety and welfare of an 11-person team, maintaining a 100% safety record
- Ensured work areas were safe and hazardous materials were stored according to OSHA, EPA, and DOD regulations, resulting in 0 workplace accidents
- While deployed to the Persian Gulf for 7 months for operation Enduring Freedom, responsible for maintenance and upkeep, and led over 30 small boat operations as Boat Engineer
- Chosen as Engineering Training Team member due to superior knowledge of plant operations which is responsible for training and conducting drills on watchstanders of proper causality control and daily operation to maintain an effective propulsion plant
- Managed over 225 jobs, completed over 100 critical jobs ahead of schedule which resulted in savings of $100,00
- Served as Air Conditioning and Refrigeration Technician for units
- Skills taught and performed include: Maintained monthly refrigeration usage log with is inspected by OSHA, and EPA yearly
- Performance of corrective maintenance to refrigeration systems, and subsystems
- Trained 3 other junior sailors to be certified refrigeration technicians, and achieve Universal certification thru the EPA for handling refrigeration.
Petty Officer First Class
Transient Personnel Unit
01.2011 - 01.2014
- Served as Detachment Petty Officer in Charge
- Duties include: Provided sound mentorship and training which resulted in advancements of 6 subordinates
- Limited Duty Coordinator, ensured that 227 limited duty personnel attended medical, physical therapy, or group meeting appointments
- In charge of 784 Transient Sailors ensuring their expeditious transition to squadron units deployed, or to civilian society
- As command Financial Advisor was responsible for training over 500 sailors on budgeting for savings and spending
- Positive role model for kids, and adults by conducting over 100 hours of Community service as a coach at Stilly Valley Little League, and volunteering over 80 hours at Habit for Humanity
- Certified as Instructor to conduct mandatory training NAVY PRIDE and PROFESSIONAL to over 1,000 new check-ins to the entire base of NAVAL BASE KITSAP
- Organized and conducted Christmas holiday safety stand-down for 4,000 personnel at Naval Base Kitsap
- Worked with Washington State Patrol, Fire Department, and various other organizations.
Petty Officer First Class
USS Abraham Lincoln
04.2006 - 12.2010
- Served as Leading Petty Officer for 162 Sailors
- Duties include: Managed over 2,000 jobs, completed over 1,600 critical Ship Force jobs ahead of schedule which resulted in the ship completing the dry docking 2 months ahead of schedule
- Supervised the daily maintenance and 3 critical repairs to Aircraft Elevators during operations to the Persian Gulf
- Chosen as Engineering Training Team member due to superior knowledge of plant operations which is responsible for training and conducting drills on watch standers of proper causality control and daily operation to maintain an effective propulsion plant
- Achieved 1st qualification as Engineering Duty Officer by the Commanding Officer, and Chief Engineer On Aircraft Carrier Platform
- Direct Leadership for Galley maintenance ensured the Command achieved the NEY award for outstanding food service 2009
- Responsible for daily operations and repairs to various components of the Steam plant for the Catapult launching system.
Petty Officer Second Class
Inport Maintenance Facility Detachment Everett
03.2003 - 03.2006
- Served as Leading Petty Officer for 5 Sailors
- Duties include: Supervised 5 sailors on Safety and Welfare, maintaining a 100% safety record
- Received certification to overhaul and repair too Hydraulic Triper Valves
- Received certification as heat exchanger repair technician
- Received certification as Pump Repair Technician
- Supervised repair, and overhaul to flexible hoses and valves.
Petty Officer Third Class
USS CAMDEN
12.1998 - 01.2003
- Served as a Maintenance technician
- Duties include: Perform daily corrective and preventive maintenance to Auxiliary equipment
- Received Enlisted Surface Warfare Specialist qualification
- Received Certification as Air Conditioning and Refrigeration Technician, and Universal Refrigerants handler through the EPA
- Attended Washington State Fire Fighting Academy in North Bend, WA.
Fireman
USS DAVID R. RAY
02.1997 - 12.1998
- Perform daily corrective and preventive maintenance to Auxiliary equipment
- Learned daily shipboard operations and way of life
- Received Damage Control Qualification for firefighting.
Education
Associates Degree -
Columbia Community College
Bremerton, WA01.2002
High School Diploma -
Manchester High School
Manchester, GA01.1996
Skills
- Process and procedure development
- Stock management
- POS systems operations
- Time Management
- Performance Improvement
- Policy Enforcement
- Leadership skills
- Customer Relations
- Problem-Solving
- Customer Service
Timeline
Department Supervisor
Lowes Home Improvement Center
02.2022 - 03.2024
Aquatics Maintenance Manager
Great Wolf Resorts
10.2019 - 12.2021
Facilities Manager
Crestone Group, LLC.
01.2019 - 05.2019
Engineering Technician
Flowers Bakery of Denton, TX
03.2017 - 01.2019
Petty Officer First Class
USS RUSSELL
01.2014 - 11.2016
Petty Officer First Class
Transient Personnel Unit
01.2011 - 01.2014
Petty Officer First Class
USS Abraham Lincoln
04.2006 - 12.2010
Petty Officer Second Class
Inport Maintenance Facility Detachment Everett
03.2003 - 03.2006
Petty Officer Third Class
USS CAMDEN
12.1998 - 01.2003
Fireman
USS DAVID R. RAY
02.1997 - 12.1998
Associates Degree -
Columbia Community College
High School Diploma -
Manchester High School