Michael Holmes
Miami,FL
Summary
I am a dedicated and hard working person that enjoys working and succeeding with my team. I am experienced in areas of the kitchen to include, line cook, supervisory and management roles. I always strive to excel in any position that i am assigned. My availability is open 7 days a week and i am more than happy to cover shifts when gaps in the schedule arise. I have a friendly laid back demeanor but will have no problem performing under consistent pressure for extended periods of time without losing my cool or getting frustrated. I feel i can be a great addition to your kitchen and will provide everything i can offer to ensure successful operations and a happy guest experience.
Overview
6
6
years of professional experience
Work History
Vessel Captain(kitchen Manager/supervisor)
Reef Technologies
Miami , FL
10.2022 - 02.2024
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
Kitchen Manager
Sagamore Hotel
Miami Beach, FL
07.2022 - 02.2024
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
FOH Supervisor/Kitchen Manager
Guarapo juice bar
Miami Fl, FL
07.2018 - 10.2022
- Directed and supervised the daily operations of front-of-house staff, ensuring quality service standards.
- Conducted performance reviews for FOH personnel and provided feedback to improve job performance.
- Developed training programs for new hires and existing staff in order to increase efficiency and knowledge of restaurant procedures.
- Resolved customer complaints promptly and efficiently while maintaining a positive attitude.
- Responded quickly to any operational issues that arose throughout the shift.
- Enforced health and safety regulations within the restaurant environment.
- Assigned tasks to FOH employees based on their skill set and availability.
- Monitored cash flow at all times to ensure accuracy in financial transactions.
- Provided support to management team in planning special events or promotions.
- Regularly inspected dining areas for cleanliness, organization, sanitation standards.
- Communicated regularly with kitchen staff regarding orders placed by customers.
- Handled complaints, settled disputes and resolved customer conflicts.
- Handled guest complaints quickly to maintain positive dining experience for patrons.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
Education
High School Diploma -
Miami Beach High School
Miami Beach, FL06-1999
Skills
- Kitchen Staff Coordination
- Food Plating And Presentation
- Cook Training
- Cooking Skills
- Food Service Standards
- Food Handling Standards
- Menu Memorization
- Safe Food Handling Procedures
- Kitchen Crew Training
- Cooking Station Setup
- High-Volume Dining
- Team Development
- Inventory Control
- Multitasking
- Kitchen Operations
- Inventory Ordering
- Staffing
- Opening And Closing Procedures
- Food Quality Standards
Timeline
Vessel Captain(kitchen Manager/supervisor)
Reef Technologies
10.2022 - 02.2024
Kitchen Manager
Sagamore Hotel
07.2022 - 02.2024
FOH Supervisor/Kitchen Manager
Guarapo juice bar
07.2018 - 10.2022
High School Diploma -
Miami Beach High School