Michael Holt II
Tracy,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
Work History
Material Handling Consultant
Toyota Material Handling Northern California
04.2015 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
Freight Broker
Freightquote
06.2011 - 12.2014
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Increased client satisfaction by efficiently managing and resolving freight-related issues..
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
Sales Manager
Aarons Sale And Lease
06.2009 - 06.2011
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
Education
Bachelor of Science - Business Administration
Kansas State University
Manhattan, KS05.2007
Skills
- Account Management
- Prospecting Skills
- Relationship Building
- Negotiation
- Business Development
- Client retention
- Strong communication
Timeline
Material Handling Consultant
Toyota Material Handling Northern California
04.2015 - Current
Freight Broker
Freightquote
06.2011 - 12.2014
Sales Manager
Aarons Sale And Lease
06.2009 - 06.2011
Bachelor of Science - Business Administration
Kansas State University
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