Michael Hopkins
Parma,Ohio
Summary
Detail-oriented individual skilled in handling diverse range of accounts payable functions with accuracy, efficiency and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounts Payable Specialist
Summit Racing
08.2022 - Current
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Communicating with vendors for tracking information and reporting shortages of parts to either receive refunds or new tracking information,
- Working with the warehouse to ensure receiving of parts matches with packing slips and bill of loading
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Analyzing trends of discrepancies to introduce new procedures.
General Manager
Pump It Up
04.2014 - 01.2024
- Manage a dynamic and balanced schedule
- Maintain and update online social media presence
- Regularly create and execute email campaigns related to upcoming discounts and special events
- Responsible for the recruitment and evaluation of employees
- Ensuring a positive customer experience
- Answer customer's questions promptly through phone calls or in-house tours
- Support the examination of the payroll process
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
Sales Representative
Hartville Outdoor Products
08.2020 - 08.2022
- Develop new, and expand existing customer relationships via focused customer support
- Order products based on the customer needs and designs provided
- Collaborate with builders on delivery timeframes and understand any new information that may delay or speed up production
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintain inventory control to know what products are available
- Regularly manage orders and customer information with QuickBooks
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Ensure completion of the payment process
- Delivered $1.4 Million in sales for 2021.
Education
BBA - Accounting
Walsh University
North Canton, OH10.2020
Associates in CPA, Corporate and Tax -
Stark State College
North Canton, OH12.2019
Skills
- Payment Processing
- Entry verification
- Data inputting
- Invoice Processing
- Statement Reconciliation
- Data Entry
- Customer Service
- Problem-solving abilities
Certification
- Bookkeeping
- Quickbooks
- Fundamental Payroll
- Enrolled Agent
- Tax Preparer
Timeline
Accounts Payable Specialist
Summit Racing
08.2022 - Current
Sales Representative
Hartville Outdoor Products
08.2020 - 08.2022
General Manager
Pump It Up
04.2014 - 01.2024
BBA - Accounting
Walsh University
Associates in CPA, Corporate and Tax -
Stark State College