Years of fashion industry know-how which includes product development, PLM solutioning, contracted print and pattern work, Adobe training, and specialized design software training
Passionate and experienced software point person for sales, pre-sales, technical support, and workflow development.
Overview
10
10
years of professional experience
Work History
Technical Sales Specialist
NedGraphics
03.2020 - Current
Key point of contact for prospective clients, answering queries, providing technical advice and introducing NedGraphics for Adobe software
Increased sales revenue by developing and implementing effective technical sales strategies.
Established strong client relationships through excellent communication skills and product demonstrations.
Delivered customized presentations, highlighting the unique benefits of products in relation to specific client needs.
Textile Design - Trainer and Support Specialist
EFI Fiery DesignPro
07.2016 - 03.2020
Training clients across the US on specialized textile/fashion design software, as well as account and license management, contracted print and pattern artwork, all software development testing for quarterly software updates, and providing remote support.
Increased efficiency in design processes by implementing new software and technology tools.
Conducted trend research and analysis, allowing for timely creation of fresh and appealing textile designs.
Attended industry trade shows to stay current on trends, materials, and technologies, informing future design strategies.
Helped customers revitalize existing fashion lines by incorporating innovative designs and materials via our software.
Associate Project Manager - Business Process Initiatives
MACY'S
01.2014 - 07.2016
Support for private brands in fashion design, product development, and color services
Specialized support for PLM, primarily private brand on-boarding for various divisions and FOB
Produce and demonstrate educational classes for line development within PLM
Produce and demonstrate trainings for Macy's sourced design tools, such as Design Utility.
Intern - Bespoke menswear accessories
Title of Work
10.2013 - 01.2014
Fashion production duties including admin duties, managing deliveries, entering data, filling and filing POs, and assisting in sample making, cutting, and hand sewing.
Education
BA - Art and Art Eduction
Rutgers, The State University of New Jersey-Camden
12.2009
AA - Fashion/Apparel Design
Art Institute of Philadelphia
01.2004
Skills
Adobe CC
Hubspot
Design - Print and Pattern
Fine Art
IT services
Fashion Design
Vendor Relations
Computer-Aided Design
Color Theory
Fashion history
Details - Email
mh8202@gmail.com
Personal Information
Title: Technical Sales Specialist
Timeline
Technical Sales Specialist
NedGraphics
03.2020 - Current
Textile Design - Trainer and Support Specialist
EFI Fiery DesignPro
07.2016 - 03.2020
Associate Project Manager - Business Process Initiatives
MACY'S
01.2014 - 07.2016
Intern - Bespoke menswear accessories
Title of Work
10.2013 - 01.2014
BA - Art and Art Eduction
Rutgers, The State University of New Jersey-Camden