MIchael Hoskins

• Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

• Established and enforced employee performance policies.
• Audited inventory of safety equipment and weapons for mission security compliance.

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• Promoted a culture of accountability among officers by setting high standards for conduct and performance evaluation systems that rewarded excellence while identifying areas for improvement.
• Delivered staff training on combat readiness strategies while working to enhance morale and support overall welfare.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Led shift briefings to inform officers of properties to check and individuals of note in local areas.
• Supervised crowds at busy events to prevent injuries and property destruction.
• Frequently patrolled routes and talked with business owners and residents.
• Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations.

• Investigated incidents and crimes, collected evidence, and recorded witness statements.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
• Observed jail and inmate activity to maintain order and safety.
• Responded to emergency calls to provide assistance to citizens in need.
• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Served as mentor and role model to junior officers.
• Supervised and coordinated daily operations of patrol shifts of up to [Number] officers.
• Answered emergency calls for help from citizens and business owners.
• Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
• Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
• Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Led shift briefings to inform officers of properties to check and individuals of note in local areas.
• Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.