Summary
Work History
Skills
Timeline
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Michael Howard

Seattle,WA

Summary

Dynamic Supervisor at Goodwill Industries with a proven track record in training and mentoring staff, enhancing customer satisfaction through effective conflict resolution. Skilled in team building and decision-making, I foster an inclusive environment that maximizes individual strengths, driving operational efficiency and achieving organizational goals.

Work History

Supervisor

Goodwill Industries
10.2022 - 04.2023
  • Assisted in training new employees on safety protocols and operational procedures.
  • Supported team in daily tasks, ensuring adherence to quality standards.
  • Monitored inventory levels, reporting discrepancies to management for resolution.
  • Organized workstations to optimize efficiency and maintain cleanliness.
  • Collaborated with team members to enhance workflow processes and productivity.
  • Adhered to safety regulations, promoting a culture of workplace safety among peers.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Evaluated customer needs and feedback to drive product and service improvements.

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Decision-making
  • Staff development
  • Staff discipline
  • Team building
  • Conflict resolution
  • Task delegation
  • Excellent communication
  • Adaptability and flexibility

Timeline

Supervisor

Goodwill Industries
10.2022 - 04.2023
Michael Howard