Michael Howes
Jacksonville,FL
Summary
At Pratt Industries Inc., USA, I spearheaded shipping operations, enhancing efficiency by streamlining processes and reducing costs, leading to a notable increase in team productivity. My expertise in warehouse management and staff training, coupled with a strong focus on shipment verification and inventory audits, significantly improved order fulfillment accuracy and customer satisfaction. Results-oriented Shipping Lead proficient in meeting tight deadlines in fast-paced environments. Safely lifts up to 50 pounds and operates packaging and warehouse equipment with focus and attention to safety. Versed in drafting and verifying shipping documentation and delegating tasks to 8 employees per shift.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shipping Lead
Pratt Industries Inc., USA
10.2020 - 09.2024
- Stayed up to date on freight and shipping practices and regulations.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Maintained strong relationships with logistic shipping carriers.
- Developed comprehensive training materials to onboard new team members effectively and efficiently.
- Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
- Streamlined shipping operations, improving large team productivity and reducing overall costs.
- Coordinated cross-functional teams to ensure seamless order fulfillment and delivery processes.
- Conducted regular audits of shipping processes, identifying areas for improvement and implementing necessary changes.
- Expedited urgent orders to meet customer deadlines without compromising accuracy or quality standards.
- Reduced shipping errors by regularly reviewing and updating inventory records.
- Sent booking requests to freight forwarders and generated bills of lading.
- Mentored junior staff, fostering a supportive work environment that encouraged professional growth.
- Collaborated closely with sales teams to address customer inquiries promptly and resolve any shipping-related issues.
- Optimized warehouse space utilization, resulting in improved organization and increased storage capacity.
- Increased customer satisfaction through timely shipment processing and proactive communication with clients.
- Evaluated team performance against established goals regularly, providing constructive feedback for continuous improvement.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Education
High School Diploma -
Beloit Memorial High School
Beloit, WI06.2011
Skills
- Packing Supervision
- Shipment Verification
- Labeling Accuracy
- Staff Training/Employee Coaching
- Warehouse Management
- Admin Responsibilities including Documentation Handling
- Inventory Management/Audits
- Returns management
- Shipping operations
- Warehouse Safety Committee
- Certified Forklift Driver/Stock replenishment
- Safety Procedures
- Microsoft Office Suite
Certification
- Automated External Defibrillator Use and Basic First Aid – American Heart Association or Red Cross.
- Forklift Safety and Inspector Certification - Occupational Safety & Health Administration (OSHA).
- Forklift Certification
- First Aid Certification
- WI Driver's License
Timeline
Shipping Lead
Pratt Industries Inc., USA
10.2020 - 09.2024
High School Diploma -
Beloit Memorial High School
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