Michael Huber

Hours per week: 40

As the Non-Commissioned Officer In Charge of the Stock Control Section at Scott Air Force Base, I lead a dedicated team responsible for managing a substantial inventory valued at $1 billion, which supports the operational sustainability of 421 aircraft. In this role, I ensure optimal logistics solutions and operational readiness critical for mission success.

Core Competencies:

· Inventory Management:Spearhead the oversight of an extensive inventory comprising 27,000 critical assets, ensuring accurate tracking and accountability to support global mobility missions. Implement rigorous inventory control protocols that maintain optimal stock levels and minimize discrepancies, fostering a culture of precision and reliability in asset management.

· Logistics Solutions:Devise and execute innovative logistics solutions that enhance the efficiency of aerial refueling operations. By focusing on strategic asset allocation and effective resource utilization, I ensure that the required components are available in alignment with operational demands, facilitating mission success and readiness.

· Team Leadership: Lead and mentor a high-performing team, promoting a shared vision of excellence in stock control operations. Foster a collaborative environment where team members are encouraged to contribute ideas, enhancing both morale and performance. Conduct regular performance evaluations and coaching sessions to ensure alignment with Air Force standards.

· Operational Efficiency:Drive initiatives that resolve over 7,000 invalid transactions, significantly improving inventory accuracy and data integrity. These efforts directly contribute to enhanced operational readiness and reliable mission support, ensuring the maintenance of critical air refueling capabilities across various missions.

· Customer Service Excellence:Maintain a strong commitment to customer service excellence by actively engaging with maintenance and operational units to understand their logistical needs. Create a responsive stock control system that prioritizes the swift resolution of issues and effectively meets the demands of mission operations.

· Training & Development:Implement comprehensive training programs for team members to foster expertise in logistics and inventory management practices. Advocate for continuous professional development to empower personnel with the skills required to excel within their roles, thereby increasing the overall efficiency of the section.

· Data Analysis & Problem Solving:Leverage data analysis techniques to identify trends and root causes of transaction discrepancies, facilitating proactive problem-solving initiatives. Utilize insights gained from data assessments to refine processes and enhance the accuracy of supply chain operations.

· Strategic Planning & Process Improvement: Lead strategic planning efforts to develop and refine stock control methodologies. Engage in continuous process improvement initiatives, utilizing performance metrics and stakeholder feedback to streamline operations, reduce waste, and enhance overall service delivery within the logistics function.

Supervisor: Samantha Poot ((618)256-3910)

Okay to contact this Supervisor: Yes

Hours per week: 40

As a Stock Control Supervisor in the United States Air Force, I lead a specialized team to provide 24/7 logistical support for the C-130 fleet across 57 bases and 468 aircraft, ensuring operational excellence in five Areas of Responsibility (AORs) and nine Major Commands (MAJCOMs). My role is pivotal in maintaining mission readiness and the efficient management of resources.

Core Competencies:

· Inventory Management:Oversee the governance of 61,000 National Stock Numbers (NSNs), valued at $283 million, ensuring accurate tracking and optimal stock levels through meticulous inventory control practices. Implement strategies to eliminate parts shortages and effectively redistribute excess stock, which enhances aircraft availability and readiness.

· Logistics Solutions:Develop and execute comprehensive logistics solutions that strategically position aircraft spares to mitigate Maintenance Interruption Control (MICAP) conditions. Collaborate with operational units to anticipate needs and align inventory with mission requirements, thereby improving supply chain responsiveness.

· Team Leadership: Lead a high-performing team of six maintenance support personnel, fostering a culture of collaboration and accountability. Promote professional development through effective training programs that enhance skills and boost team performance, ensuring alignment with Air Force standards outlined in DAFI 36-2618.

· Operational Efficiency:Drive initiatives that enhance operational efficiency, resolving 245 grounding conditions affecting 40 mobility aircraft. This work has enabled over 5,000 Operational Combat Operations (OCO) missions across four Combatant Commands (COCOMs), significantly reducing aircraft downtime and enabling seamless mission execution.

· Customer Service Excellence:Ensure that logistics and supply chain operations are customer-focused, prioritizing the needs of maintenance teams and operational units. Actively solicit feedback to enhance service delivery, creating a responsive environment that supports mission-critical operations.

· Training & Development:Implement comprehensive training programs for team members to ensure proficiency in inventory and logistics management practices. Encourage continuous learning and skill development, resulting in improved team capabilities and overall performance.

· Data Analysis & Problem Solving:Utilize data analysis to evaluate inventory levels and identify trends influencing operational needs. Employ problem-solving techniques to develop effective solutions that address logistical challenges and enhance supply chain effectiveness.

· Strategic Planning & Process Improvement: Lead strategic planning efforts to enhance logistics operations and streamline workflows. Engage in continuous process improvement initiatives based on performance metrics and feedback, ensuring that supply chain operations adapt to evolving

mission demands.

Supervisor: Samantha Poot ((618)256-3910)

Okay to contact this Supervisor: Yes

Hours per week: 40

As the Supervisor for the Tankers & Special Mission Support Flight within the MICAP team, I was responsible for overseeing mission-critical materiel management operations that ensured the readiness and effectiveness of air operations across multiple locations. My leadership focused on optimizing resource allocation and enhancing operational capabilities to support over 1,000 customers and 512 aircraft spanning 8 Major Commands and 6 Areas of Responsibility (AORs).

Core Competencies:

· Inventory Management:Supervised the management of 290,000 assets valued at $1.3 billion, employing rigorous inventory tracking and validation processes to ensure high-priority requirements were met efficiently. Conducted comprehensive reviews and assessments of asset readiness, ensuring timely availability and deployment in support of operational missions.

· Logistics Solutions:Directed complex logistical operations involving the redistribution of excess materiels, managing 76 spare packages worth $197 million across 11 locations. This included the development of strategic logistics plans that optimized the movement and use of resources to support year-round joint operational capabilities and training exercises.

· Team Leadership:Provided effective leadership and mentorship to a team of 3 Airmen, instilling a strong sense of accountability and ensuring high standards of performance within the enterprise materiel management operations. Fostered a collaborative environment that empowered team members to excel in their roles and contribute to mission success.

· Operational Efficiency:Oversaw crucial programs related to wheel, tire, boom, and brake support, analyzing performance reports to identify shortages and proactively fill gaps. Implemented operational efficiencies that minimized asset constraints and maximized the availability of critical resources within the AOR.

· Customer Service Excellence:Addressed the needs of a diverse group of stakeholders, including 1,000 customers from multiple commands, ensuring all materiel management operations aligned with mission requirements. Actively engaged with customers to understand their needs, facilitating timely resolutions that enhanced overall operational capability.

· Training & Development:Championed the development of a robust training program for the team, equipping members with essential knowledge and skills related to materiel management operations. This initiative led to improved performance and operational readiness, ensuring that all team members were well-prepared for the challenges of their roles.

· Data Analysis & Problem Solving:Analyzed data related to asset allocation and usage, employing critical thinking skills to identify trends and potential issues before they became operational impediments. Developed and executed action plans that optimized resource distribution and ensured mission success.

· Strategic Planning & Process Improvement:Successfully executed the demands of the position by leading a team of 19 members in a Crush Section Chief role, managing the authorization of 900 orders valued at $4 million. Delivered 44,000 pounds of JP8 fuel across 12,500 sorties, resulting in the recognition of the squadron with an Non-commissioned Officer of the 2nd Quarter award for exemplary performance.

Supervisor: Hung Ngyen ((618)229-8257)

Okay to contact this Supervisor: Yes

Hours per week: 40

In my role as Technician for the Quick Response Flight (QRF), I was responsible for leading operations that ensured 24/7 global logistics support for three Air Operations Centers (AOCs), twelve weapon systems, and over 1,500 Mobility Air Force (MAF) aircraft. My leadership and problem-solving skills were pivotal in maintaining aircraft readiness and operational capabilities across the United States Air Force.

Core Competencies:

· Inventory Management:Oversaw a retail supply chain worth $988 million, ensuring effective inventory management practices that minimized shortages and optimized asset utilization. My careful monitoring and proactive replenishment allowed for swift response to supply needs, supporting mission-critical operations.

· Logistics Solutions:Identified, researched, and resolved retail supply pipeline delays across multiple channels, including the Defense Logistics Agency (DLA), Major Commands (MAJCOMs), system program offices, and sister services. Developed strategies for overcoming logistical challenges that enhanced the fluidity of supply chains, ensuring that critical parts were delivered on time.

· Team Leadership:Supervised a team of 7 Technical Flight personnel within the Air Force's sole Quick Response Flight, fostering a culture of excellence and accountability. I motivated my team to achieve optimal operation during high-pressure situations, ensuring that logistics support was consistently available and efficiently managed.

· Operational Efficiency:Utilized various logistics management visibility tools to locate, track, and move critical assets throughout the Air Force enterprise effectively. My hands-on approach to operations management resulted in streamlined processes that reduced response times and improved asset availability.

· Customer Service Excellence:Directed aircraft grounding resolutions and global parts distribution for 143,000 customers annually. My efforts ensured a seamless distribution process that addressed customer needs promptly, leading to higher satisfaction rates and continued operational success.

· Training & Development:Ensured that my team was well-trained in logistics management protocols and tools. I facilitated training sessions that improved staff competence and confidence when dealing with high-stakes logistics situations, directly contributing to enhanced overall team performance.

· Data Analysis & Problem Solving:Analyzed logistical data to identify trends and potential issues affecting supply line efficiency. Leveraging this analysis, I implemented actionable solutions to prevent disruptions and facilitate the continued flow of critical resources.

· Strategic Planning & Process Improvement:Played a key role in supporting high-profile operations, including expediting 29 urgent requirements for 41 spare parts that enabled 2,300 pieces of support equipment to be dispatched without delays during the bi-lateral G20 summit. My strategic planning ensured that logistics processes aligned with critical timelines for national events.

· Emergency Response Management:Managed after-hours global Mission Impaired Capability Awaiting Parts (MICAP) support, expediting the distribution of 8,500 parts across three AORs for five weapon systems. These efforts enabled 250,000 sorties to be conducted without delays, emphasizing the importance of timely responses in fast-paced military operations.

Supervisor: Anthony Gomez ((618)229-8486)

Okay to contact this Supervisor: Yes

Hours per week: 40

As an Apprentice in Computer Operations, I played a vital role in supporting the maintenance and management of the Integrated Logistics System-Supply (ILS-S) database. My contributions were essential in ensuring the accuracy and security of data that impacted critical logistical operations for the United States Air Force. I assisted in efforts that facilitated effective asset management and operational readiness on a global scale.

Core Competencies:

· Database Management and Optimization:Assisted in maintaining the Integrated Logistics System-Supply (ILS-S) database for the Standard Base Supply System (SBSS) and Equipment Supply System (ES-S) operations, impacting 78 host and 196 satellite accounts. My focus on data accuracy helped ensure high levels of data integrity and usability, contributing to logistical efficacy.

· Security Operations and Risk Management:Participated in daily security operations and database management activities involving 5,100 aircraft and 5 million assets valued at $41 billion. I aided in implementing security protocols to protect sensitive logistical data, ensuring compliance with military regulations and safeguarding critical information.

· Operational Scheduling and Reporting:Supported the processing of SBSS operating schedules by verifying run instructions for daily, monthly, quarterly, and annual reports. My attention to detail and commitment to accuracy ensured timely report generation, enabling informed decision-making in logistical planning.

· Systems Management and Access Control:Helped manage mainframe supply management systems, ensuring that access and functionality were optimized to support 24/7/365 warfighter capabilities globally. My efforts facilitated smooth operations, allowing personnel to quickly access necessary information for mission execution.

· Logistics Support and Resource Allocation:Contributed to the Air Force Readiness Support Program (RSP) operation by assisting in the transfer of 47 mobility kits containing 151,000 spare parts. This effort played a significant role in positioning $187 million in support across 36 locations, demonstrating my ability to engage in logistical initiatives that enhance mission readiness.

· Cross-Functional Collaboration:Worked collaboratively with stakeholders to ensure alignment of database management and logistics support with Air Force operational needs. This synergy promoted effective communication and understanding of requirements, improving overall operational support.

· Problem Solving and Critical Thinking:Developed troubleshooting skills to assist with resolving issues within the ILS-S database and associated systems. By identifying and addressing discrepancies, I contributed to minimizing operational disruptions and maintaining readiness.

· Training and Knowledge Transfer:Participated in training sessions by observing and supporting experienced personnel. I gained insights into effective database management practices and contributed to building a knowledgeable workforce through ongoing mentorship.

· Innovation and Process Improvement:Identified opportunities for enhancing workflows and system functionalities within the logistics framework. I shared ideas for improvements that fostered a more efficient operational environment, reflecting a commitment to continuous development.

Supervisor: Brian Wright ((618)229-8528)

Okay to contact this Supervisor: Yes

Hours per week: 40

As the Guest Services Manager at Hyatt Regency Long Island, I led a dedicated team in providing exceptional hospitality services that enhanced guest satisfaction and operational performance. My focus was on creating a welcoming environment and ensuring efficient service delivery throughout all aspects of the guest experience.

Core Competencies:

· Inventory Management:Managed the inventory of guest service tools and amenities, ensuring optimal stock levels to meet fluctuating guest demands. Implemented an inventory tracking system for supplies, enabling swift access to critical resources and minimizing downtime in guest services.

· Logistics Solutions:Streamlined the guest arrival and departure processes through the integration of technology and resource management. Developed an efficient check-in/check-out system that minimized wait times and improved the overall guest experience, ensuring smooth transitions that are crucial in the hospitality industry.

· Team Leadership: Led and motivated a team of front-desk staff and concierge personnel, promoting a culture of excellence and accountability. Provided ongoing training and empowerment that enhanced staff capabilities, fostering an environment where team members took initiative to exceed guest expectations.

· Operational Efficiency:Designed and implemented streamlined operational processes that enhanced efficiency across guest services. This resulted in a significant reduction in processing time for arrivals and departures, contributing to improved guest flow and services provided.

· Customer Service Excellence:Focused on delivering exceptional customer service by actively listening to guest feedback and adapting services to meet their needs. This proactive approach led to a measurable improvement in customer satisfaction scores and established lasting relationships with guests.

· Training & Development:Developed comprehensive training programs for new hires and existing staff, emphasizing the importance of customer engagement and quality service delivery. Conducted regular workshops and role-playing exercises to enhance team skills and confidence, leading to higher levels of guest satisfaction.

· Data Analysis & Problem Solving:Utilized feedback and data analysis to monitor guest satisfaction trends, identifying areas for improvement. Implemented targeted action plans to address any issues and enhance service delivery, ensuring that the hotel consistently met its quality standards.

· Strategic Planning & Process Improvement:Engaged in strategic planning to optimize guest services operational policies. Continuously assessed and refined processes based on guest feedback, team performance metrics, and industry best practices, which resulted in a more effective guest service operation.

Supervisor: Michael Bonawandt ((631)784-1234)

Okay to contact this Supervisor: Yes

Hours per week: 40

As the Food & Beverage Supervisor at Hilton Garden Inn Islip MacArthur Airport, I played a crucial role in managing the daily operations of the food and beverage department. My responsibilities included overseeing menu planning, enhancing guest experiences through service excellence, and ensuring adherence to quality standards while effectively managing resources.

Core Competencies:

· Inventory Management: Efficiently conducted meticulous inventory management, which included tracking food and beverage supplies, maintaining optimal stock levels, and minimizing waste. This proactive approach contributed significantly to cost control initiatives and enhanced budgetary compliance for the department.

· Logistics Solutions: Implemented innovative logistics solutions to streamline the food preparation and service processes. Collaborated with kitchen staff to refine workflows, resulting in improved efficiency during peak service times and ensuring that food presentation consistently met high standards.

· Team Leadership: Led and mentored a diverse team within the food and beverage department, fostering a culture of teamwork and professionalism. I set performance expectations and provided regular feedback, which motivated staff to excel in providing outstanding guest service.

· Operational Efficiency: Developed and executed operational procedures that optimized service delivery and improved guest satisfaction scores. Focused on identifying and mitigating potential issues before they impacted service, ensuring a seamless dining experience for all guests.

· Customer Service Excellence: Championed a guest-centric approach that prioritized exceptional service, leading to an increase in positive guest feedback and repeat patronage. Engaged directly with guests to assess their dining experience and make any necessary adjustments in real-time.

· Training & Development: Designed and implemented a comprehensive staff training program that enhanced knowledge of food preparation, presentation, and service standards. The program significantly improved staff performance, leading to increased efficiency and higher guest satisfaction ratings.

· Data Analysis & Problem Solving: Analyzed sales data and guest feedback to identify trends and areas for improvement. Utilized this data to make informed decisions regarding menu adjustments and service enhancements, driving continuous improvement within the food and beverage operation.

· Strategic Planning & Process Improvement: Engaged in strategic planning to enhance the menu offerings and improve event planning success. Collaborated with event coordinators to tailor food and beverage services that aligned with client expectations, leading to successful events and superior service delivery.

Supervisor: Amrit Hoffer ((631)738-7800)

Okay to contact this Supervisor: Yes