Motivated and personable business professional with 25+ years of experience in the fire and emergency medical services field. Skilled in effective communication with professionals and non-professionals at all levels, maintaining confidentiality, handling sensitive records and employee matters. Proven track record of producing accurate and timely reports meeting state and local guidelines. Known for maintaining a sense of humor under pressure and transcending cultural differences. Thrives in deadline-driven environments, excels at building strong teams. Key qualifications include inspiring and empowering others to succeed, establishing rapport with state EMS officials, entrepreneurial qualities with attention to detail, managing vendor relations, creating innovative service programs, re-engineering operations, strategic project management, in-depth knowledge of the Metro Atlanta and North Georgia market, strategic planning and tactical execution of compliance, cost reduction/profit optimization, strict compliance with equipment maintenance regulations, competitive analysis and growth strategies, forecasting, market planning, and budgeting.