Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Huston

Antioch,IL

Summary

Motivated business professional bringing five years of entrepreneurial experience. Versatile and results-driven with a proven track record in enhancing customer service and financial management. Skilled in social media marketing and in identifying industry trends for business development. Dedicated and personable with extensive experience in problem solving and enhancing the organizational brand while demonstrating exceptional attention to detail and a commitment to performance improvement. Looking to transition into new field, leveraging these transferable skills to drive success in a collaborative and innovative setting.

Overview

10
10
years of professional experience

Work History

Business Owner

AreaFiftyOne
05.2019 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Cultivated strong online presence, managing social media platforms to engage with customers and build community.

Bartender Shift Manager

Chasers
08.2017 - 05.2019
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained 15 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.

Bass Pro Retail Customer Service

Bass Pro Shops Outdoor World
07.2014 - 08.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bachelor of Science - Business Administration

Illinois State University
Normal, IL
08-2019

Skills

  • Customer service
  • Social media marketing
  • Start-up operations
  • Process improvement
  • Work Planning and Prioritization
  • Industry trend tracking
  • Entrepreneurial leadership
  • Performance improvement
  • Business development
  • Professional networking

Affiliations

  • Alpha Sigma Phi fraternity August 2014 - May 2018 Member Social Event Coordinator, Recruitment 2017

Timeline

Business Owner

AreaFiftyOne
05.2019 - Current

Bartender Shift Manager

Chasers
08.2017 - 05.2019

Bass Pro Retail Customer Service

Bass Pro Shops Outdoor World
07.2014 - 08.2018

Bachelor of Science - Business Administration

Illinois State University

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Michael Huston