Organized Restaurant Manager with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
21
21
years of professional experience
Work History
Maintenance Technician
Hampton Inn By Hilton
09.2022 - Current
Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Elevated team morale by fostering open communication channels among colleagues during challenging situations.
Trained new employees on proper use and care of tools, machinery, and safety protocols.
Installed new locks, door handles, and door closers.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Grill Cook / Shift Leader
Cracker Barrel Restaurant
11.2015 - 03.2020
Distributed food to team members with efficiency in high-volume environment.
Worked closely with front-of-house staff to address any order modifications or dietary restrictions efficiently and accurately.
Prepared food items such as meats, poultry, and fish for frying purposes.
Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.
Worked closely with other kitchen staff to facilitate timely completion of orders.
Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
Adhered to strict food safety regulations and hygiene standards.
Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
Trained new team members on kitchen operations and safety protocols.
Cleaned and maintained kitchen equipment regularly.
Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
Followed recipes and cooking techniques for consistent results.
Passionate about learning and committed to continual improvement.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
General Manger
Chipotle Grill
12.2006 - 08.2014
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Developed and implemented strategies to increase sales and profitability.
Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained and guided team members to maintain high productivity and performance metrics.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Assistant Manager
Popeyes
06.2003 - 12.2006
Developed strong working relationships with staff, fostering a positive work environment.
Mentored team members to enhance professional development and accountability in workplace.
Defined clear targets and objectives and communicated to other team members.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Set aggressive targets for employees to drive company success and strengthen motivation.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
Mansfield Sr
Mansfield, OH
1995
Skills
Personnel Training
Power Tools Proficiency
Supply Management
Workshop Crane Operation
Team Supervision
Relationship Building
Willing to Learn
Landscaping and groundskeeping
Tracking flow of food
Scheduling
Inventory
Employee development
Maintaing budgets for food,landscapping, equipment repair
Front Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn ExpressFront Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn Express