Summary
Overview
Work history
Education
Skills
Certification
Timeline
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MICHAEL IADONISI-JAMES

Manchester

Summary

I am a dedicated and passionate individual who loves connecting people and brands together. With years of experience in recruitment, luxury concierge and premium hospitality settings, I have developed long-standing connections with candidates, members and clients. I truly believe that the right people make all the difference within any business and I am now looking for a role in a great company which can help me to continue to grow and develop whilst maximising my skills and expertise.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Talent Consultant

Sixty Eight People - Luxe Division
Manchester
08.2022 - 02.2025
  • Specialising in recruitment for high-end hospitality businesses including luxury hotels, fine dining restaurants, private clubs, and residential and commercial properties
  • Building and maintaining strong, long-term relationships with candidates and clients, offering consultative services and tailored talent acquisition solutions
  • Working across all levels of recruitment, placing candidates in both junior and senior management and director positions
  • Sourcing and engaging top-tier talent who align with clients' values, fostering a deep understanding of company culture and business objectives
  • Advocating for a people-centric approach, ensuring that both the candidate and client experience are at the heart of every hiring process
  • Coordinated reference and background checks for compliance with right-to-work guidelines
  • Creating comprehensive and compelling job adverts over several platforms (Caterer, Indeed, LinkedIn) to attract top-tier talent

Senior Lifestyle Manager - Restaurant Specialist

Ten Lifestyle Group
London
11.2019 - 08.2022
  • Assisted clients in planning, booking, and managing high-end dining experiences across the UK and EMEA region
  • Built and nurtured strong supplier relationships, focusing on the most sought-after restaurants and venues
  • Offered expert guidance to members, providing them with bespoke dining experiences and a tailored, personalised service
  • Played a key role in managing feedback, resolving members' and clients' concerns, and improving overall customer satisfaction
  • Assisting members and other colleagues with a wide range of requests in Italy or with Italian speaking suppliers
  • Supported other colleagues by advising and assisting on members' requests within travel, sports, and lifestyle departments

Food & Beverage Supervisor

Nobu Hotel London Shoreditch (new opening)
London
04.2017 - 11.2019
  • Assisted the management team with the day-to-day operations of the restaurant and other food and beverage outlets within a newly-opened, luxury 150-bedroom hotel
  • Led and trained front-of-house teams, ensuring consistency and excellence in every guest interaction
  • Coordinated with the kitchen and bar teams to streamline operations, improving efficiency and service delivery
  • Mentored junior staff, helping to develop their skills and encouraging a culture of service excellence
  • Directed and oversaw operations for corporate and leisure events of up to 300 guests
  • Provided exceptional and delivered high-quality experiences to international and VIP guests
  • Demonstrated deep knowledge of Nobu's menu, ingredients, and unique culinary offerings, providing personalised recommendations to guests
  • Resolved complaints calmly and professionally to achieve positive customer outcomes
  • Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items

Waiter

Nobu Berkeley Street
London
03.2014 - 11.2016
  • Served guests in a Michelin-starred restaurant, ensuring their dining experience exceeded expectations
  • Developed strong customer relationships, becoming a trusted member of the front-of-house team
  • Played a key role in upholding high standards of service, ensuring that all guests had a memorable experience


Education

Bachelor's Degree - Foreign Languages and Literatures

Università di Bologna
01.2010 - 01.2013

Skills

  • Italian - native
  • English - proficient
  • Spanish - elementary

Certification

  • WSET level 2
  • Health & Safety level 2

Timeline

Talent Consultant

Sixty Eight People - Luxe Division
08.2022 - 02.2025

Senior Lifestyle Manager - Restaurant Specialist

Ten Lifestyle Group
11.2019 - 08.2022

Food & Beverage Supervisor

Nobu Hotel London Shoreditch (new opening)
04.2017 - 11.2019

Waiter

Nobu Berkeley Street
03.2014 - 11.2016

Bachelor's Degree - Foreign Languages and Literatures

Università di Bologna
01.2010 - 01.2013

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MICHAEL IADONISI-JAMES