Michael Irish-Ryan
Buffalo,NY
Summary
Accomplished in promoting products, evaluating financial backgrounds and meeting customer needs with a determined mentality and flexible approach. Exceptional planning, organizational and communication strengths.
Overview
4
4
years of professional experience
Work History
Server
Lake Effect Diner
Buffalo, NY
07.2023 - 01.2024
- Provided excellent customer service to ensure satisfaction
- Responded efficiently to guest inquiries and complaints in a professional manner
- Took orders from customers accurately and in a timely manner
Financial Representative
Northwestern Mutual
Chicago, IL
08.2022 - 10.2022
- Acquired 25 clients, on a goal of 5, while nurturing existing client relationships within the portfolio
- Obtained both Life and Health solicitation licenses in Illinois
- Utilized management and sales systems to completely capture client data and ensure comprehensive advice and guidance were provided
Office/Warehouse Assistant
Irish Carbonic
Buffalo, NY
05.2021 - 09.2021
- Developed a client information system to improve efficiency
- Reduced company’s data risk by employing a third party vender
- Accountable by CEO for client satisfaction
Rental Program Assistant
Rocky Point Properties
Inlet, NY
05.2020 - 09.2020
- Processed reservations into management systems
- Maintained properties
- Ensured customer satisfaction by helping with move-ins and creating a check-out survey
- Provided on-site assistance to guests
Education
Bachelor of Science - Finance & Business Analytics
University of Illinois At Chicago
Chicago, IL05.2023
High School Diploma -
Amherst Central High School
Amherst, NY06.2019
Skills
- Critical Thinker
- Problem Solver
- Highly Organized
- Microsoft Excel, Word, Powerpoint, etc
- Customer Service
- Presentation Development
- Data Analysis
- Communication
Timeline
Server
Lake Effect Diner
07.2023 - 01.2024
Financial Representative
Northwestern Mutual
08.2022 - 10.2022
Office/Warehouse Assistant
Irish Carbonic
05.2021 - 09.2021
Rental Program Assistant
Rocky Point Properties
05.2020 - 09.2020
Bachelor of Science - Finance & Business Analytics
University of Illinois At Chicago
High School Diploma -
Amherst Central High School
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