Overview
Work History
Education
Skills
Affiliations
Certification
Coursework
Seniordesignproject
Hobbies and Interests
References
Training
Languages
Timeline
Generic

MICHAEL ISAZA

Astoria,NY

Overview

10
10
years of professional experience
1
1
Certification

Work History

New York Presbyterian Emergency Medical Technician

10.2023 - Current

Clinical Simulation Educator

Northwell Health Center for Leaning and Innovation: Patient Safety Institute
New Hyde Park, NY
04.2021 - Current
  • Responsible for maintenance and diagnostics of all simulation technology
  • Configured simulator link boxes to wireless router networks for simulator models utilizing external routers
  • Debrief simulations with participants of various medical professions using advocacy and inquiry style debrief
  • Coordinate repair with vendors for simulators, task trainers, and AV resources
  • Knowledgeable and proficient in operating Laerdal: SimMan, 3G, Essential, Newby, SimBaby, SimJunior, and SimMom in conjunction with AV Systems
  • Coordinate with Doctors, Physician assistants, Nurses, EMTs, paramedics and other medical professionals of various levels and specializations to create simulation-based learning courses.
  • Simulation faculty for the Patient Safety Institute which is a division of Northwell Health’s corporate university, the Center for Learning and Innovation.
  • Creator of multiple on-site training programs utilizing interprofessional education modalities, designed to facilitate quality improvement and team-based patient care efforts at specific departments throughout health system (i.e., Adult + Pediatric Emergency Departments, Dental Medicine, Cath Lab).
  • Primary faculty and co-creator of Simulation Instructor Course specializing in debriefing methodology, promoting reflective practice, adult learning theory, and experiential learning.
  • Certified Healthcare Simulation Educator promoting best practices from Society for Simulation in Healthcare.
  • Coordinator for 10+ simulation based education (SBE) programs including customized sessions requested by hospital service line personnel and professional school faculty members from Zucker School of Medicine and Hofstra School of Graduate Nursing and Physician Assistant Studies.
  • Developed continuing medical education sessions for the Northwell Health SkyHealth Flight team, in accordance with guidelines for successful accreditation through CAMTS (Commission on Accreditation of Medical Transport Systems).
  • Coordination of emergency department and critical care nurse fellowships.
  • Engage directly with physicians, nurses, and other allied medical professionals to utilize simulation as an educational strategy to increase system-wide patient safety and improve clinical performance.
  • Collaborate with health system stakeholders to develop innovate curriculum that accomplishes organizational and quality improvement goals.
  • Primary faculty for Crisis Resource Management Course specializing in identifying performance deficits in hospital-based interprofessional teams and implementing solutions to close knowledge gaps.
  • Designed and implemented processes using computer platforms to track and resolve system errors, technology malfunctions, and simulation case inconsistences.
  • Developed remotely deployable simulation station for use at all health system facilities that includes human patient simulator, patient monitor
  • Train, coach, and mentor new simulation operators and simulation educators on topics ranging from debriefing skills to effective use of high-fidelity patient simulators.

Medical Service Coordinator

UnitedHealth Group (Logistics Health Inc)
La Crosse, WI
10.2020 - 04.2021

Dispatch Supervisor Central Region

UnitedHealth Group - National MedTrans Inc.
Ronkonkoma, NY
05.2014 - 09.2020
  • Oversaw and assisted in a supervisory capacity a team of 10 individuals, ensuring the completion of all logistic matters of medical transportation for 1000’s of members
  • Communicated Regularly with Nurses, Doctors, Care Managers & EMTs regarding patient diagnosis, condition and medical restrictions as they related to member’s treatment and medical transportation
  • Trained a network of several hundred transportation providers in company software & processes
  • All training completed remotely by phone without visual aid
  • Assisted with troubleshooting and IT
  • Oversaw and trained dozens of employees in company software and logistics in order to ensure daily goals were being met during crucial period of growth for the company (National Medtrans #39 on Crain's New York Business: Fast 50 (Oct
  • 2015) and # 226 on Inc
  • 500: Americas Fastest-Growing Private Companies (2016) Coordinated 100’s of transportation requests daily ensuring providers were able to provide services to our members in an efficient & safe manner while upholding strict state & federal standards for quality, privacy & safety Collected metrics on services being rendered and applied data driven solutions in order to increase quality and efficiency of our services
  • (Suggested companywide process changes which led to improved success rate for contact between members and drivers by while reducing call volume and wait times) Worked closely with several departments including Billing, Provider Relations, Provider Credentialing and Quality Assurance to ensure all transportation requests are completed
  • Collaborated regularly with software engineers to troubleshoot and implement companywide changes to software to ensure all processes were being completed as efficiently as possible.

Education

Bachelor of Science - Mechanical Engineering

Boston University
Boston, MA
05.2016

EMT-B - Emergency Medical Services

Emergency Medicine Institute
New Hyde Park
02-2022

Skills

  • Dimensional analysis
  • Microsoft and Google programs
  • SolidWorks 3D models CAD
  • Bilingual (Fluent in Spanish)
  • MATLAB Programming
  • Emergency Management
  • Respiratory assessment
  • Patient Stabilization
  • Direct Patient Care
  • Patient Transport
  • Vital signs monitoring
  • Basic Life Support
  • Critical decision-making skills
  • Patient evaluations
  • CPR and First Aid

Affiliations

  • Nu Chapter Phi Iota Alpha Fraternity Inc.
  • Society for Simulation in Healthcare

Certification

  • EMT-B State # 501091 (Expires 4/30/25)
  • FEMA – ICS 100: Intro to Incident Command Systems
  • FEMA – Concepts for Chemical, Biological, Radiological, Nuclear and Explosive events
  • FEMA – WMD/Terrorism Awareness for Emergency Responders
  • US DOT Hazmat Training (Stericycle)

Coursework

Available upon request

Seniordesignproject

Standardized Low-Head Turbine: Developed a standardized 25-50 kW turbine that was able to be installed at a majority of existing dams provided there is at least a head of 5 feet. The turbine had been optimized for dams that provided the greatest potential for suitable sites and possessed practical amounts of hydropower. By designing a standardized system, a product was developed that would be apt for a wide variety of sites bypassing extensive site evaluation and design, in turn making hydropower more readily accessible to a greater market.

Hobbies and Interests

  • Martial Arts
  • Weight Lifting & Hiking
  • Traveling, Meditation & Yoga
  • Gaming, Reading, Cooking

References

Available upon request

Training

  • Electro-Mechanical System Design: Combined traditional machine component design with the design, instrumentation, and control of high precision, computer-controlled automation systems.
  • Instrumentation and Theory of Experiments: Professional standards for documenting experiments and preparing reports, including formal uncertainty analysis as well as designing, assembling, and operating experiments involving mechanical measurements; analyzing experimental data.
  • Introduction to Environmental Engineering Science: Principals of Environmental Engineering, Modeling of resource consumption, population growth, economic growth, waste to energy conversion, air pollution emissions overview, and risk assessment including hazard identification, risk characterization and comparative risk analysis.

Languages

Spanish
Native/ Bilingual

Timeline

New York Presbyterian Emergency Medical Technician

10.2023 - Current

Clinical Simulation Educator

Northwell Health Center for Leaning and Innovation: Patient Safety Institute
04.2021 - Current

Medical Service Coordinator

UnitedHealth Group (Logistics Health Inc)
10.2020 - 04.2021

Dispatch Supervisor Central Region

UnitedHealth Group - National MedTrans Inc.
05.2014 - 09.2020

Bachelor of Science - Mechanical Engineering

Boston University

EMT-B - Emergency Medical Services

Emergency Medicine Institute
  • EMT-B State # 501091 (Expires 4/30/25)
  • FEMA – ICS 100: Intro to Incident Command Systems
  • FEMA – Concepts for Chemical, Biological, Radiological, Nuclear and Explosive events
  • FEMA – WMD/Terrorism Awareness for Emergency Responders
  • US DOT Hazmat Training (Stericycle)
MICHAEL ISAZA