Michael Issa
McLean,VA
Summary
Reliable and upbeat Car Sales Executive successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Car Sales Executive
Bomnin Automotive Group
2024.01 - Current
- Cultivated relationships with local businesses through networking efforts, resulting in valuable referrals and partnerships.
- Leveraged social media platforms effectively to showcase available inventory, attract new leads, and maintain ongoing communication with previous customers for potential repeat business.
- Utilized CRM software to maintain accurate records of client interactions, preferences, and follow-up activities.
- Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
- Addressed customer concerns promptly and professionally, resolving issues to the satisfaction of both parties whenever possible.
- Improved overall customer buying experience to safeguard dealership revenue.
Car Sales Consultant
Priority Nissan Chantilly
2023.08 - 2023.09
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Valet Parking Attendant
MJ Valet
2021.09 - Current
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
Lot Porter
Penske Automotive - Porsche Tyson's Corner
2019.10 - 2021.09
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Delivered guest vehicles smoothly and met diverse needs of customers.
- Resolved customer complaints through calm, constructive communication.
- Washed cars and trucks daily for auto dealership.
- Parked and retrieved vehicles to enhance efficient use of parking space.
Education
Associate of Science - General Studies
Northern Virginia Community College
05.2023
Flight Technology & Operations/Aviation Managment
Bowling Green State University
High School Diploma -
Mclean High School
06.2017
Skills
- Communication
- Customer Service
- Organization
- Problem Solving
- Creativity
- Team Work
- Leadership
- Time Management
- Computer Literacy
- Critical Thinking
- Deal Closing
- Price Negotiation
Timeline
Car Sales Executive
Bomnin Automotive Group
2024.01 - Current
Car Sales Consultant
Priority Nissan Chantilly
2023.08 - 2023.09
Valet Parking Attendant
MJ Valet
2021.09 - Current
Lot Porter
Penske Automotive - Porsche Tyson's Corner
2019.10 - 2021.09
Associate of Science - General Studies
Northern Virginia Community College
Flight Technology & Operations/Aviation Managment
Bowling Green State University
High School Diploma -
Mclean High School
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